TATCHA, LLC
1517 North Point St., #533,
San Francisco, 94123, CA,
United States
San Francisco, 94123, CA,
United States
1 877-322-8633
Consumer Packaged Goods
TATCHA, LLC Technographics
TATCHA, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TATCHA, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 185 TATCHA, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TATCHA, LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Rocket.chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TATCHA, LLC is running and its propensity to invest more and deepen its relationship with Oracle , Block (ex Square, Inc) , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TATCHA, LLC revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TATCHA, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TATCHA, LLC Tech Stack and Enterprise Applications
TATCHA, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, TATCHA, LLC implemented Oracle NetSuite ERP to establish core ERP Financial capabilities for the business. The implementation focused on using Oracle NetSuite ERP to centralize transaction recording for incoming shipments and for outgoing retail orders and transfers.
Configuration emphasized inventory management and order management modules, with receiving and fulfillment workflows configured to record inbound shipments and to process outbound retail orders and intersite transfers. Financial modules for accounts receivable, accounts payable, and general ledger were instrumented so transactional activity from order to cash and procure to pay flows posted directly into the ERP Financial ledger.
Operational coverage included fulfillment, retail operations, and finance teams, where transactional workflows were standardized so that all shipment receipts and retail transfers were tracked directly in NetSuite. Transactional records were used to maintain inventory balances and to produce accounting entries, aligning supply chain execution with financial posting within Oracle NetSuite ERP.
Governance centered on role based controls and standardized processes for shipment receiving, order fulfillment, and transfer approvals to ensure consistent transaction recording across TATCHA, LLC teams. The rollout embedded inventory and order to cash discipline into day to day operations using Oracle NetSuite ERP.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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TATCHA, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, TATCHA, LLC deployed Rocket.chat as a Chatbots and Conversational AI solution on their website. The implementation positioned Rocket.chat as the customer-facing conversational layer, embedding a web chat interface to handle site visitor inquiries and to route conversations into support workflows.
Architecturally the deployment followed a front-end web widget model connecting site visitors to Rocket.chat channels, enabling real-time messaging, bot-assisted responses, agent handoff, and session context capture consistent with Chatbots and Conversational AI functionality. Operational scope emphasized e-commerce and customer support teams within the United States, with governance focused on centralizing web messaging, standardizing conversational workflows, and defining handoff rules between automated responses and live agents.
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TATCHA, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, TATCHA, LLC implemented Cisco Webex Meetings on its public website to enable web-based conferencing and customer-facing virtual sessions. Cisco Webex Meetings is deployed as the company’s Audio Video and Web Conferencing platform supporting both external engagement and internal collaboration.
The Cisco Webex Meetings implementation focuses on core capabilities such as video and audio conferencing, screen sharing, session recording, participant management and host controls for scheduled and ad hoc meetings. Operational scope spans corporate communications, customer support engagement and marketing or product virtual sessions, with governance practices oriented around centralized IT provisioning, meeting access controls and standardized security and moderation policies for web-embedded sessions.
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Collaboration | Collaboration |
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2011 | 2011 |
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TATCHA, LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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TATCHA, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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TATCHA, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TATCHA, LLC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TATCHA, LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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TATCHA, LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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TATCHA, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TATCHA, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Operations | VP | Operations | |
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VP Finance | VP | Finance | |
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President and co-founder | CXO | Finance | |
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Vice President Finance | VP | Finance | |
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VP Operations & Finance | VP | Finance | |
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Apps Being Evaluated by TATCHA, LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TATCHA, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TATCHA, LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TATCHA, LLC Technographics
TATCHA, LLC is a Consumer Packaged Goods organization based in United States,
with around 185 employees and annual revenues of $20.0 million.
TATCHA, LLC operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Rocket.chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
TATCHA, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Rocket.chat and Cisco Systems.
TATCHA, LLC recently adopted applications including
Criteo Commerce Media Platform in 2023, PayPal Braintree in 2021 and PayPal Enterprise in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TATCHA, LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TATCHA, LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TATCHA, LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.