Tawa Supermarkets
8150 Garvey Ave # 121,
Buena Park, 90620, CA,
United States
Buena Park, 90620, CA,
United States
1 714-521-8899
Retail
Tawa Supermarkets Technographics
Tawa Supermarkets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tawa Supermarkets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Tawa Supermarkets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tawa Supermarkets has purchased the following applications: SAP HCM (HR) for Core HR in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tawa Supermarkets is running and its propensity to invest more and deepen its relationship with SAP , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tawa Supermarkets revenues, which have grown to $35.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tawa Supermarkets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tawa Supermarkets Tech Stack and Enterprise Applications
Tawa Supermarkets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Tawa Supermarkets implemented SAP HCM (HR) as its Core HR system. The deployment centralized personnel data for the company's U.S. retail workforce and supported HR and people operations across corporate and store HR functions.
SAP HCM (HR) was configured to manage employee master records, personnel administration, organizational management and HR reporting, aligning with Core HR functional expectations. Configuration scope emphasized employee lifecycle transactions, standardized data models and role based access controls to support HR operational processes for approximately 1,800 employees.
The implementation was structured to expose consolidated HR master data to downstream systems common in retail environments, such as payroll, timekeeping and scheduling, without asserting specific vendor integrations. File based extracts and interface patterns were used to provision personnel data for operational consumers and reporting.
Governance centered on centralized data stewardship within HR, process standardization for personnel transactions and a staged rollout to corporate HR and store HR teams. Training and change control were organized to enforce consistent personnel data capture and HR transaction workflows across the United States.
|
|
|
|
|
Time and Attendance | HCM |
|
2014 | 2014 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2014 | 2014 |
|
Tawa Supermarkets AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Tawa Supermarkets implemented Hubspot Live Chat on its public website, deploying Hubspot Live Chat in the Chatbots and Conversational AI category to support customer-facing messaging and inquiry capture. Tawa Supermarkets uses Hubspot Live Chat, a Chatbots and Conversational AI application, to provide real-time conversational touchpoints on their online storefront.
The implementation centers on a web-embedded chat widget delivered via client-side HubSpot scripts, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, automated welcome messaging, canned responses, basic bot-driven workflows, and lead capture forms. The configuration aligns with typical category workflows for website engagement, including session transcripts and handoff to human agents when escalation is required.
Operational coverage is focused on online customer engagement and sales inquiry capture for the retail website, with the Hubspot Live Chat application positioned to support customer service and online sales functions. Governance and rollout were implemented at the website channel level, with ongoing management implied through the HubSpot chat configuration and content controls.
|
Tawa Supermarkets Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Tawa Supermarkets implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to standardize email and productivity tooling across the organization. The deployment uses Google Workspace as a cloud native SaaS tenant, with centralized administration through the Google Admin Console and standard collaboration modules such as Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and Google Meet provisioned for employees.
The implementation supports core business functions including internal communications, document collaboration, and scheduling, with group based access controls and admin role segregation to manage user accounts and sharing policies. Google Workspace (Formerly Google G-Suite) is referenced in the company website source, indicating the tenant and domain level provisioning are in active use for corporate communications and content workflows.
|
Tawa Supermarkets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Tawa Supermarkets TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Tawa Supermarkets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Tawa Supermarkets
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
HR Coordinator | Manager | HR | |
|
|
|
Business Analyst/Kronos Specialist/Training Committee | Manager | IT | |
|
|
|
Director Of Information Technology | Director | IT | |
|
|
|
CFO | CXO | Finance | |
|
|
|
COO | CXO | Finance | |
|
|
|
Human Resources Assistant | Manager | HR | |
|
Apps Being Evaluated by Tawa Supermarkets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tawa Supermarkets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tawa Supermarkets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Tawa Supermarkets Technographics
Tawa Supermarkets is a Retail organization based in United States,
with around 1800 employees and annual revenues of $35.1 million.
Tawa Supermarkets operates a diverse technology stack with applications such as
SAP HCM (HR), Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Tawa Supermarkets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, HubSpot and Google.
Tawa Supermarkets recently adopted applications including
AdRoll in 2021, Hubspot Marketing Automation in 2021 and NextRoll Cookie Consent Banner in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tawa Supermarkets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tawa Supermarkets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tawa Supermarkets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.