Gurugram, 122001,
India
TCI Express Technographics
TCI Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TCI Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 TCI Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TCI Express has purchased the following applications: Matrix Comsec COSEC FOT for Time Clock (Hardware) in 2020, ResNexus Booking for Reservation and Booking Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TCI Express is running and its propensity to invest more and deepen its relationship with Matrix Comsec , ResNexus , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TCI Express revenues, which have grown to $145.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TCI Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TCI Express Tech Stack and Enterprise Applications
TCI Express HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Matrix Comsec | Legacy | Matrix Comsec COSEC FOT | Time Clock (Hardware) | HCM | n/a | 2020 | 2020 |
In 2020, TCI Express implemented Matrix Comsec COSEC FOT as part of a cloud and terminal based time and attendance rollout. The deployment leveraged Matrix COSEC VYOM cloud time attendance and COSEC DOOR FOT terminals to provide a unified Time Clock (Hardware) footprint across the organization.
The implementation centralized core time and attendance capabilities, including terminal based clocking, cloud collection of attendance events, and centralized scheduling and attendance reporting. Matrix Comsec COSEC FOT was configured to standardize punch capture across distributed sites, reduce manual attendance reconciliation, and support automated feeds into downstream payroll processes.
Operational coverage extended to approximately 500 locations across India, focused on HR and payroll functions and logistics operations. The system was integrated with the company HRMS to accelerate salary processing and to move attendance records from terminal and cloud repositories into payroll workflows.
Governance and process changes emphasized centralized attendance ownership in HR, reduced paperwork at site level, and standardized exception handling for regional logistics sites. Outcomes cited in the deployment included reduced paperwork, faster salary processing via HRMS integration, and improved productivity across distributed sites.
|
TCI Express ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, TCI Express implemented ResNexus Booking, a Reservation and Booking Management application, on its customer facing website. The deployment focuses on online reservation capture for the companys transportation and parcel booking operations in India and supports customer self service booking channels.
The implementation centers on the ResNexus Booking web embedded booking interface and reservation engine, handling availability checks, slot selection, rate application logic, and booking confirmation workflows. Configuration covers inventory and schedule controls and the generation of structured electronic booking records consistent with Reservation and Booking Management functional expectations.
ResNexus Booking is embedded into the public website booking flows to capture customer entered shipment details and produce confirmations for downstream operations. Operational coverage includes customer service and booking operations, providing standardized booking records for fulfillment and operations teams.
Governance was established to centralize online booking policies and standardize booking workflows, with process ownership assigned to the booking operations team. Administration remained website centric, using ResNexus Booking configuration controls to manage rates, booking windows, and reservation parameters within the Reservation and Booking Management application.
|
TCI Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, TCI Express deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is referenced on the company website and aligns with a 3,000 employee operational footprint across transportation, logistics, and customer-facing functions. Google Workspace (Formerly Google G-Suite) is positioned as the primary collaboration layer for internal communications and document collaboration across corporate offices in India.
The implementation centers on standard Collaboration capabilities, including enterprise email, shared cloud storage, collaborative documents and spreadsheets, calendaring, and video conferencing. Configuration signals include use of shared drives, role-based groups, and administrative controls in the Google Workspace Admin console to manage user accounts and workspace resources. Typical collaboration workflows such as cross-functional document co-editing, centralized content storage, and scheduled video meetings are implied by the chosen application capabilities.
Operational coverage spans core business functions including operations, logistics, sales, and customer service, with user provisioning and group membership managed through Google Workspace administration. Governance elements are applied at the tenant level through admin roles, group policy, and workspace settings to control data sharing and access. The narrative reflects an enterprise-grade Collaboration deployment using Google Workspace (Formerly Google G-Suite) as the central platform for corporate collaboration.
|
TCI Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at TCI Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TCI Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||