TClarke
30 St Mary Axe,
London, EC3A 8BF,
United Kingdom
London, EC3A 8BF,
United Kingdom
44 20 7997 7400
Construction and Real Estate
TClarke Technographics
TClarke Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TClarke and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1204 TClarke employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TClarke has purchased the following applications: COINS HCM for Core HR in 2018, COINS ERP for Construction ERP in 2010, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TClarke is running and its propensity to invest more and deepen its relationship with COINS Global , Contentsquare , Brighter*IR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TClarke revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TClarke intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TClarke Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 TClarke implemented COINS HCM for Core HR to centralize employee records and apprenticeship administration within its HR function. TClarke is a quoted building services company with 1204 employees and used COINS HCM to support day to day HR operational workloads across its HR Department.
The deployment concentrated on employee master data management, apprenticeship lifecycle tracking for 80 electrical and mechanical apprentices through Stages 1 to 4, onboarding and contract issuance workflows, and disciplinary and performance case recording. COINS HCM was the system of record for entering and maintaining HR data for all employees, and it was used to manage the Government Apprenticeship Levy account and to produce structured apprenticeship stage reporting.
Operational coverage included the central HR Department under the HR Director, with the Apprenticeship Manager and HR Assistant operating COINS HCM to allocate apprentices to construction sites, arrange inductions for labour transfers, and compile quarterly progress reports for directors. The HR processes embedded coordination with the external training provider JTL and with regional colleges, ensuring training and assessment activities were reflected in COINS HCM workflows.
Governance and workflow changes focused on formalizing selection and induction processes, documenting disciplinary and performance management meetings, and creating consistent training allocation procedures within COINS HCM. The implementation emphasized Core HR capabilities in COINS HCM including employee data, onboarding, apprenticeship administration, case management, and levy accounting to support HR operations at TClarke.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, TClarke implemented COINS ERP as the group-wide Construction ERP platform to consolidate financial and contract reporting across its 16 UK locations. The deployment was positioned to centralize accounting, management reporting and contract accounting, with COINS ERP serving as the single source of financial truth for a publicly listed mechanical and electrical contractor and building services group.
The COINS ERP implementation focused on core finance and contract management capabilities, including management accounting, cash flow reporting and KPI-driven variance and prospective reporting. COINS ERP was configured to support a rolling three year business planning process and detailed financial models, enabling consistent business unit plans and consolidated group reporting.
Operational coverage extended to the Group Finance function, which comprised approximately 50 finance staff and six direct reports to the Group Finance Director, and encompassed statutory reporting for multiple operating entities. The implementation consolidated disparate local accounting systems onto COINS ERP and supported strengthened commercial reporting across project teams and the executive board.
Governance and process changes accompanied the technical rollout, with the Group Finance Director leading the design of new controls, contract reporting procedures and a group-wide risk reporting framework. The program enabled the creation of a Shared Service Centre and introduction of regional finance business partners, reshaping finance operating model and internal workflows to align with COINS ERP processes.
Documented outcomes tied to the period of COINS ERP adoption include successful consolidation of accounting systems onto a common platform, a 20 percent reduction in department costs following finance reorganisation, and broader financial improvements reported by the board including increased revenue, higher profits and strengthened net cash positions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, TClarke implemented Hotjar on its corporate website to capture user behavior and on‑page feedback as part of a Customer Experience initiative. The deployment centers on client side instrumentation, embedding the Hotjar JavaScript snippet in page templates to enable session recordings, heatmaps, conversion funnel analysis, and on‑site feedback widgets across web properties. Hotjar is deployed on the public site at https://www.tclarke.co.uk/, with sampling and privacy controls configured to align with regional data protection requirements in the United Kingdom.
The implementation emphasizes functional modules common to Customer Experience tooling, including session replay, click and scroll heatmaps, conversion funnels, and targeted feedback surveys. Configuration work focused on event and page targeting rules, user segmentation for recordings, and consent flagging to prevent data capture where tracking is not permitted. Hotjar was integrated into the front‑end analytics layer rather than back‑end systems, providing UX and marketing teams with behavioral diagnostics and qualitative feedback to inform iterative content and form design.
Operational ownership and governance were structured around digital experience and marketing stakeholders, who triage incoming feedback and recordings into product, recruitment, and customer service workflows. Data governance controls, retention policies, and cookie consent alignment were applied to ensure compliance with UK privacy requirements and to limit collection to actionable user journeys. The TClarke Hotjar deployment establishes a front‑end behavioral analytics capability within the Customer Experience stack, supporting continuous improvement of site navigation, form conversions, and user engagement workflows.
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Partner Relationship Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at TClarke
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TClarke Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TClarke IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TClarke digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD TClarke Technographics
TClarke is a Construction and Real Estate organization based in United Kingdom,
with around 1204 employees and annual revenues of $400.0 million.
TClarke operates a diverse technology stack with applications such as
COINS HCM, COINS ERP and Hotjar,
covering areas like Core HR, Construction ERP and Customer Experience.
TClarke has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as COINS Global and Contentsquare.
TClarke recently adopted applications including
Hotjar in 2022, Redsift OnDMARC in 2020 and Brighter*IR in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TClarke’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TClarke’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TClarke technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.