AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Tea Collection Tech Stack and Enterprise Applications

Tea Collection ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2006 2006
In 2006, Tea Collection implemented Oracle NetSuite ERP as its ERP Financial solution to centralize finance and accounting for the U.S.-based retail company. The deployment addressed financial operations for an organization of roughly 80 employees and annual revenue near 42,000,000, positioning Oracle NetSuite ERP as the finance system for the business function. The implementation focused on core ERP Financial capabilities, with configuration of general ledger, accounts payable, accounts receivable, fixed asset accounting, and consolidated financial reporting. The project emphasized orchestration of order-to-cash and procure-to-pay workflows, automation of recurring transactions, and system-driven journal and reconciliation processes typical of cloud financial suites. Governance centered on a standardized chart of accounts, role-based access controls, and automated approval workflows to support finance and accounting teams during month-end close and audit preparation. Oracle NetSuite ERP was provisioned to serve as the authoritative financial record for Tea Collection, enabling centralized financial controls and consistent accounting practices across the company.
ERP Financial ERP 2012 2012
Payment Processing ERP 2020 2020
Payment Processing ERP 2021 2021
Tea Collection ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreeWheel, A Comcast Company Legacy FreeWheel Demandsuite Agency Management ERP Services and Operations n/a 2023 2023
In 2023, Tea Collection deployed FreeWheel Demandsuite on its website. The deployment uses FreeWheel Demandsuite as an Agency Management solution to centralize on-site campaign configuration and demand-side controls within the retailer's web property. The implementation focuses on core Agency Management capabilities common to the category, including campaign management, creative trafficking, and reporting and analytics, all configured to operate within the Tea Collection site. Operational scope is limited to the e-commerce website and the marketing and commerce functions that manage on-site promotion and monetization. Governance and workflow adjustments concentrate on centralizing campaign configuration and approval flows under the FreeWheel Demandsuite instance, aligning ad operations and marketing teams to a single agency management control plane.
Retail Management ERP Services and Operations 2019 2019
Tea Collection AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Tea Collection implemented Zendesk Chat on their website to introduce Chatbots and Conversational AI capabilities for customer-facing interactions. The deployment uses the Zendesk Chat web widget embedded in the retail storefront to provide live messaging, automated conversational routing, and session-based customer engagement for online shoppers. Configuration emphasized conversational routing and agent handover, including standardized response templates, business hours routing, and session transcripts feeding support workflows. Operational coverage is concentrated on e-commerce and customer service teams supporting the US retail site, with governance defined by chat routing rules, response scripting, and agent escalation procedures to maintain consistent triage and continuity across web sessions.
Tea Collection Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2011 2011
Collaboration Collaboration 2017 2017
Tea Collection eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
Personalization and Product Recommendations eCommerce 2020 2020
Tea Collection CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2006 2006
Customer Engagement CRM 2020 2020
Customer Experience CRM 2015 2015
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Tea Collection ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
Tea Collection TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Tea Collection IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Tea Collection CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Tea Collection

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director, Operations Systems Director IT
Finance Manager Manager Finance
VP Marketing & Strategy VP Marketing
Operations Director Director Finance
VP, Systems & Information VP IT
CFO CXO Finance

Apps Being Evaluated by Tea Collection Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tea Collection IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tea Collection digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tea Collection Technographics
Tea Collection is a Retail organization based in United States, with around 80 employees and annual revenues of $42.0 million.
Tea Collection operates a diverse technology stack with applications such as Oracle NetSuite ERP, FreeWheel Demandsuite and Zendesk Chat, covering areas like ERP Financial, Agency Management and Chatbots and Conversational AI.
Tea Collection has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, FreeWheel, A Comcast Company and Zendesk.
Tea Collection recently adopted applications including FreeWheel Demandsuite in 2023, Teads Platform in 2023 and PayPal Enterprise in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tea Collection’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tea Collection’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tea Collection technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.