Petaling Jaya, 47810,
Malaysia
Tealive Malaysia Technographics
Tealive Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tealive Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Tealive Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tealive Malaysia has purchased the following applications: PayNet DuitNow for Payment Processing in 2024, Xilnex POS for Point Of Sale in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tealive Malaysia is running and its propensity to invest more and deepen its relationship with Payments Network , Xilnex , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tealive Malaysia revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tealive Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tealive Malaysia Tech Stack and Enterprise Applications
Tealive Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Payments Network | Legacy | PayNet DuitNow | Payment Processing | ERP | NTT Data | 2024 | 2024 |
In 2024 Tealive Malaysia implemented PayNet DuitNow for Payment Processing across key tourist locations, leveraging Payments Network technology to extend QR acceptance to inbound visitors. The deployment centered on enabling DuitNow QR cross border acceptance to improve payment convenience for international customers.
The implementation configured PayNet DuitNow on merchant terminals to accept cross border DuitNow QR payments from international wallets such as Alipay+ and Weixin Pay. Functional capabilities focused on QR payment acceptance at point of sale, merchant terminal provisioning, and integration into the retailer payment acceptance stack to support transaction capture and settlement flows.
Integrations were explicit, with GHL merchant terminals integrated by NTT Data connecting Tealive outlets to the PayNet DuitNow infrastructure. Operational coverage targeted Tealive merchant outlets at major tourist locations in Malaysia, bringing together store operations, merchant payment operations, and regional teams to manage live transactions.
Rollout was executed in late 2024 in Malaysia as a phased merchant terminal provisioning and activation program, coordinated by NTT Data and Tealive merchant operations. Governance included terminal onboarding, acceptance testing at tourist site outlets, and operational handover to local payments and store teams.
The PayNet DuitNow implementation improved payment convenience for visitors and helped drive increased inbound QR transactions and tourism related spending for Tealive merchant outlets, supporting broader retail payment acceptance goals.
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Tealive Malaysia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xilnex | Legacy | Xilnex POS | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Tealive Malaysia deployed Xilnex POS across its outlets in Malaysia. Xilnex POS serves as the Point Of Sale platform to support high-volume F&B retail operations and omnichannel ordering for the brand.
Configuration and module usage centered on POS, Loyalty and Online Ordering modules as referenced in vendor material and public descriptions. The implementation included inventory management workflows and category-aligned capabilities such as real-time sales capture, menu management, and order orchestration across counter and mobile channels. These functional modules were configured to support fast service workflows typical of quick service and beverage retail operations.
The rollout linked outlet systems to a Tealive mini-program integration launched in 2021, enabling mobile ordering and mini-program ordering flows to feed directly into Xilnex POS. Operational coverage focused on store-level deployment across Malaysia, with governance and operational handover oriented toward store operations, inventory management teams and marketing teams responsible for loyalty and online ordering channel management.
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Tealive Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Tealive Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2022 | 2022 |
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Tealive Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tealive Malaysia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Tealive Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Tealive Malaysia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Tealive Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tealive Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||