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Team Industrial Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Team Industrial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Team Industrial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Team Industrial Services has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Microsoft SharePoint for Enterprise Content Management in 2021, Captavi Platform for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Team Industrial Services is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Captavi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Team Industrial Services revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Team Industrial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Team Industrial Services deployed Cisco Webex Meetings as its primary Audio Video and Web Conferencing application. Cisco Webex Meetings is implemented on the company website to enable external-facing meeting access and to present a unified virtual meeting entry point for customers and partners.
The implementation focuses on core conferencing capabilities common to Audio Video and Web Conferencing solutions, including video meetings, screen sharing, meeting recording and playback, scheduled meeting orchestration, and attendee management. Cisco Webex Meetings is configured to support web-based join flows and hosted meeting sessions, providing browser and client access for participants and meeting controls for hosts and presenters.
Operational scope centers on customer and partner engagement via the website, while also serving internal collaboration needs across corporate and field teams within Team Industrial Services. Governance is handled through centralized meeting configuration and access controls, with administrative settings applied to site-embedded instances of Cisco Webex Meetings to standardize meeting policies and user experience.
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Team Industrial Services implemented Microsoft SharePoint as its Enterprise Content Management platform to manage web content and corporate document workflows. The deployment centered on using Microsoft SharePoint on their website while also aligning the platform with internal content operations across corporate communications and document management functions.
Configuration emphasized SharePoint site collections and document libraries, content types and managed metadata, plus publishing features to support structured web content. Standard Enterprise Content Management capabilities such as versioning, check-in and check-out controls, and role based permissions were applied to enable controlled authoring and publishing processes.
The Microsoft SharePoint implementation serves web content delivery and centralized content repositories, with scope covering public facing website content and internal content governance. No third party system integrators or additional named integrations are specified in the available source, so the architecture description focuses on SharePoint native site and library constructs supporting content lifecycle and publishing.
Governance workstreams addressed site ownership, content approval workflows, and lifecycle policies to standardize publishing and archival practices. Operationally the implementation connects content management to business functions including marketing, communications, and records management through SharePoint site structures and permission models.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Captavi | Legacy | Captavi Platform | CRM | CRM | n/a | 2019 | 2019 |
In 2019 Team Industrial Services implemented Captavi Platform as their CRM on the company website. The capture layer was embedded into web forms and site touchpoints so that the Captavi Platform functions as the primary online intake point for customer and prospect data.
Configuration focused on core CRM capabilities including contact and lead management, web-based lead capture, case tracking, and pipeline orchestration typical of CRM systems. Captavi Platform was set up to centralize interaction histories, normalize form submissions, and route records into defined lifecycle stages for systematic follow-up and qualification.
Operational coverage spanned sales, marketing, and customer service teams, leveraging the website channel as the primary source of incoming leads. Governance measures emphasized standardized data capture schemas, role based access to CRM records, and workflow rules to enforce consistent lead assignment and qualification across the organization.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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