Rochelle Park, 7662, NJ,
United States
Techminds Group Technographics
Techminds Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Techminds Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 111 Techminds Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Techminds Group has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Techminds Group is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Techminds Group revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Techminds Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Techminds Group Tech Stack and Enterprise Applications
Techminds Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Techminds Group implemented Ruby Live Chat on its public website. Ruby Live Chat, categorized as Chatbots and Conversational AI, is embedded to provide real-time visitor messaging, lead capture forms and initial support triage for client inquiries, supporting web-based customer engagement and lead qualification.
The deployment centers on the Ruby Live Chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as automated greetings, canned responses, chat transcripts and session tracking to route visitors to sales or client services. Operational ownership is oriented toward sales and client services teams, with governance focused on message templates, response workflows and chat transcript retention to support ongoing website engagement processes.
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Techminds Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Techminds Group deployed Microsoft 365 as its Collaboration platform. The professional services firm with roughly 111 employees is using Microsoft 365 on their website, which indicates the vendor tenant is surfaced to public digital properties and used as part of their cloud collaboration footprint. This placement signals organization-wide use for core communication and client-facing document workflows across the company.
Microsoft 365 provides Collaboration capabilities that typically include email and calendaring, document collaboration and sharing, real-time messaging and meetings, and cloud identity and access management, which align with project delivery and client engagement workflows. For Techminds Group the implementation implies centralized tenant administration, user provisioning and policy controls to manage access and governance, supporting corporate communications, project teams and external collaboration. The Microsoft 365 deployment establishes a cloud-first collaboration layer that is integrated with the company web presence and operational collaboration practices.
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Techminds Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Techminds Group implemented Hotjar on their website to support Customer Experience and website user behavior analysis. The deployment is executed via a client side JavaScript tracking snippet embedded in public pages, instrumenting visitor interactions and on-page events. This implementation is focused on the corporate website as the primary digital channel for capturing UX signals and behavioral telemetry.
The Hotjar implementation captures session recordings, heatmaps, conversion funnels, and on-site feedback and survey widgets, enabling digital marketing, UX, and product teams to analyze click and scroll patterns and form interactions. Configuration emphasizes client side instrumentation and consent aware deployment, with operational ownership concentrated on web optimization workflows and continuous UX analysis to inform site iteration and customer experience decisions.
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Customer Support | CRM |
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2021 | 2021 |
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Techminds Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Techminds Group
Apps Being Evaluated by Techminds Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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