AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Techminds Group Tech Stack and Enterprise Applications

Techminds Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Techminds Group implemented Ruby Live Chat on its public website. Ruby Live Chat, categorized as Chatbots and Conversational AI, is embedded to provide real-time visitor messaging, lead capture forms and initial support triage for client inquiries, supporting web-based customer engagement and lead qualification. The deployment centers on the Ruby Live Chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as automated greetings, canned responses, chat transcripts and session tracking to route visitors to sales or client services. Operational ownership is oriented toward sales and client services teams, with governance focused on message templates, response workflows and chat transcript retention to support ongoing website engagement processes.
Techminds Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Techminds Group deployed Microsoft 365 as its Collaboration platform. The professional services firm with roughly 111 employees is using Microsoft 365 on their website, which indicates the vendor tenant is surfaced to public digital properties and used as part of their cloud collaboration footprint. This placement signals organization-wide use for core communication and client-facing document workflows across the company. Microsoft 365 provides Collaboration capabilities that typically include email and calendaring, document collaboration and sharing, real-time messaging and meetings, and cloud identity and access management, which align with project delivery and client engagement workflows. For Techminds Group the implementation implies centralized tenant administration, user provisioning and policy controls to manage access and governance, supporting corporate communications, project teams and external collaboration. The Microsoft 365 deployment establishes a cloud-first collaboration layer that is integrated with the company web presence and operational collaboration practices.
Techminds Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018 Techminds Group implemented Hotjar on their website to support Customer Experience and website user behavior analysis. The deployment is executed via a client side JavaScript tracking snippet embedded in public pages, instrumenting visitor interactions and on-page events. This implementation is focused on the corporate website as the primary digital channel for capturing UX signals and behavioral telemetry. The Hotjar implementation captures session recordings, heatmaps, conversion funnels, and on-site feedback and survey widgets, enabling digital marketing, UX, and product teams to analyze click and scroll patterns and form interactions. Configuration emphasizes client side instrumentation and consent aware deployment, with operational ownership concentrated on web optimization workflows and continuous UX analysis to inform site iteration and customer experience decisions.
Customer Support CRM 2021 2021
Techminds Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Techminds Group

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director Director Finance
Senior Business Development Manager Manager Sales
Senior Bench Sales/Marketing Professional Manager Sales

Apps Being Evaluated by Techminds Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Techminds Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Techminds Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Techminds Group Technographics
Techminds Group is a Professional Services organization based in United States, with around 111 employees and annual revenues of $15.0 million.
Techminds Group operates a diverse technology stack with applications such as Ruby Live Chat, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Techminds Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Microsoft and Contentsquare.
Techminds Group recently adopted applications including FreshDesk Customer Support in 2021, Ruby Live Chat in 2020 and Hotjar in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Techminds Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Techminds Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Techminds Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.