TECOM Group
Studio City 73000,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 4 391 1111
Construction and Real Estate
TECOM Group Technographics
TECOM Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TECOM Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 TECOM Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TECOM Group has purchased the following applications: SunSmart nTireFM for Real Estate Property Management in 2019, Microsoft 365 for Collaboration in 2019, Crazy Egg for Marketing Analytics in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TECOM Group is running and its propensity to invest more and deepen its relationship with SunSmart Global , Microsoft , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TECOM Group revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TECOM Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TECOM Group Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SunSmart Global | Legacy | SunSmart nTireFM | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, TECOM Group implemented SunSmart nTireFM to support its property and facility operations, using the Real Estate Property Management application to centralize maintenance and tenant services across its Dubai business districts. The deployment targeted management of TECOM's real-estate assets and facility services for commercial estates and business districts, aligning facility operations with centralized service delivery.
SunSmart nTireFM was configured to manage core property management workflows, including asset registers and lifecycle tracking, preventive maintenance scheduling, work order management, tenant service portals, lease and space administration, and vendor and contractor coordination. The implementation emphasized configurable workflows and automation for work order dispatching and maintenance scheduling, with mobile technician access and role-based visibility for facilities and property teams.
Operational coverage included facilities management, property management, operations, and tenant relations across TECOM Group business districts in Dubai. Governance was organized around a centralized service desk model with standardized service level procedures and phased rollout across districts to align service delivery and operational controls. TECOM Group SunSmart nTireFM Real Estate Property Management supports facility operations and tenant services as a unified platform for property and estate administration.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, TECOM Group implemented Microsoft 365. Microsoft 365 was implemented as its enterprise Collaboration platform for corporate communications and productivity. The deployment is referenced on the TECOM Group corporate website, indicating Microsoft 365 services are surfaced in their public site. The implementation covers IT and business communications across the United Arab Emirates for approximately 1900 employees.
Configuration emphasized standard Collaboration modules such as Exchange Online, SharePoint Online, and Microsoft Teams to provide email, document management, and synchronous collaboration capabilities. Operational focus included user identity and access provisioning, tenant level policy controls, and content governance to align IT administration with business communications workflows. Integrations were implemented at the application layer to embed Microsoft 365 productivity tools into day to day workflows, as indicated by site references to Microsoft 365. Microsoft 365 is thus the central Collaboration platform for TECOM Group, supporting corporate productivity and internal collaboration.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2016 | 2016 |
In 2016, TECOM Group implemented Crazy Egg on its website. Crazy Egg is a Marketing Analytics application used to capture on-page user behavior and support digital marketing and user experience analysis for the company website.
The implementation deployed the Crazy Egg JavaScript snippet site-wide to collect client-side interaction data, enabling heatmaps, click maps, scroll maps, and session recordings for page-level behavioral analysis. Operational ownership was aligned with digital marketing and web teams who used Crazy Egg to visualize visitor behavior, segment page snapshots, and inform content and layout decisions. Integrations were focused on the website DOM and marketing workflows rather than backend server instrumentation, with configuration centered on recording snapshots, defining page segments, and analyzing funnel and click-through patterns.
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at TECOM Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TECOM Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TECOM Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TECOM Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD TECOM Group Technographics
TECOM Group is a Construction and Real Estate organization based in United Arab Emirates,
with around 1900 employees and annual revenues of $800.0 million.
TECOM Group operates a diverse technology stack with applications such as
SunSmart nTireFM, Microsoft 365 and Crazy Egg,
covering areas like Real Estate Property Management, Collaboration and Marketing Analytics.
TECOM Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SunSmart Global, Microsoft and Crazy Egg.
TECOM Group recently adopted applications including
Salesforce Marketing Cloud in 2021, Twilio Sendgrid in 2021 and Redsift OnDMARC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TECOM Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TECOM Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TECOM Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.