Tektronix
14150 SW Karl Braun Dr,
Beaverton, 97007, OR,
United States
Beaverton, 97007, OR,
United States
1 800-833-9200
Manufacturing
Tektronix Technographics
Tektronix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tektronix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Tektronix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tektronix has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2000, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2014, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tektronix is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tektronix revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tektronix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tektronix Tech Stack and Enterprise Applications
Tektronix ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2000 | 2000 |
In 2000, Tektronix implemented Oracle NetSuite ERP as its ERP Financial solution supporting the companys finance and accounting functions. The Oracle NetSuite ERP deployment targeted core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, and consolidated financial reporting, aligning with standard ERP Financial workflows for a manufacturing firm with approximately 3,000 employees and $1.3 billion in revenue.
The implementation emphasized centralized chart of accounts design, role based access control, configurable approval workflows, and audit trail capabilities to support month end close and statutory reporting processes. Operational coverage focused on corporate finance and accounting functions, with configuration and automation of procure to pay and order to cash touchpoints consistent with ERP Financial practice, and governance measures to enforce segregation of duties and financial process controls.
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ERP Financial | ERP |
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2008 | 2009 |
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ERP Financial | ERP |
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2020 | 2021 |
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Expense Management | ERP |
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2010 | 2011 |
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Tektronix ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Tektronix implemented Oracle Field Service Cloud (ex TOA ETAdirect) to manage Field Service Management functions within its service organization. The deployment was scoped to support Service Contracts, Depot Repair, Field Service and Parts Planning to centralize and standardize service operations and parts workflows.
The project team designed and implemented configurations across Service Contracts, Depot Repair, Field Service and Parts Planning, defining dispatch and depot intake workflows, parts reservation and returns processes, and business rules for contract entitlement. Deliverables included detailed process documentation, functional configuration, and comprehensive test scripts used during quality assurance and user acceptance testing.
Integration work focused on a data conversion methodology to bring Installed Base instances and contract records into the Oracle R12 application, and on validating converted records through scripted QA and testing cycles. The team produced production-ready training materials and executed quality assurance tests prior to user testing to confirm operational readiness for service and parts teams.
Governance and process transformation were driven by facilitated workshops and gap assessments that defined future-state processes and control points, and those artifacts guided configuration priorities and testing plans. The engagement resulted in end-to-end documentation, test artifacts, and training deliverables to support rollout across Tektronix service and depot repair functions.
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Revenue Cycle Management | ERP Services and Operations |
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2016 | 2017 |
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Tektronix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Tektronix implemented LiveChat on its website. The LiveChat deployment, classified under Chatbots and Conversational AI, was installed as a customer-facing web chat interface across Tektronix public web properties to enable real-time visitor engagement and inbound digital inquiries.
Functionally the LiveChat implementation encompassed web chat widget deployment, real-time messaging, visitor context capture and agent routing to support and sales user groups, aligning with Chatbots and Conversational AI workflows. The rollout centered on embedding the LiveChat application into Tektronix web pages and bringing chat handling into existing support and sales processes, including formalized chat escalation and response procedures for web-originated contacts.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Tektronix Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Tektronix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Tektronix Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Tektronix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tektronix EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2017 |
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Tektronix Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2016 | 2017 |
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Tektronix Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2008 | 2009 |
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Sourcing | Procurement |
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2008 | 2008 |
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Tektronix SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Tektronix TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Tektronix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Tektronix CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Tektronix
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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VP and CFO | VP | Finance | |
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VP Global Service Operations | VP | Operations | |
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Vice President Global Supply Chain and Strategic Sourcing | VP | Procurement | |
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Indirect Procurement Manager | Manager | Procurement | |
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Procurement Manager | Manager | Procurement | |
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Vice President and Chief Financial Officer | CXO | Finance | |
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CIO | CXO | Finance | |
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Service Operations Director, Planning and Lean Management | Director | Operations | |
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Americas Customer Service | Manager | Customer Service | |
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Client Relationship Manager | Manager | Customer Service | |
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Regional Field Service Manager | Manager | Operations | |
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Finance Director | Director | Finance | |
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Corporate Controller | Director | Finance | |
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Director Information Technology | Director | IT | |
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Finance Manager | Manager | Finance | |
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Senior Tax Director | Director | Finance | |
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Finance Systems Manager | Manager | Finance | |
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Business Systems Manager | Manager | IT | |
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Director, Americas Applications Engineering | Director | IT | |
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Global Director of Digital Transformation | Director | IT | |
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Apps Being Evaluated by Tektronix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tektronix IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tektronix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tektronix Technographics
Tektronix is a Manufacturing organization based in United States,
with around 3000 employees and annual revenues of $1.30 billion.
Tektronix operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Field Service Cloud (ex TOA ETAdirect) and LiveChat,
covering areas like ERP Financial, Field Service Management and Chatbots and Conversational AI.
Tektronix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LiveChat, Inc..
Tektronix recently adopted applications including
Drift AI Chatbot in 2021, Adobe Target Standard in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tektronix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tektronix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tektronix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.