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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Telarus Tech Stack and Enterprise Applications

Telarus AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Telarus deployed Ruby Live Chat on its corporate website. Telarus Ruby Live Chat Chatbots and Conversational AI supports sales and customer support workflows by capturing inbound visitor engagement and routing contacts to customer-facing teams. The deployment places the Ruby Live Chat widget as the primary web channel for lead capture and service requests. The implementation leverages core conversational capabilities common to the Chatbots and Conversational AI category, including real-time messaging, automated greetings and canned responses, session transcripts, and operator routing to departmental queues. Configuration focused on widget customization, presence and routing rules, and establishing operator workflows for the sales and customer success teams. Governance emphasized operational ownership by customer-facing teams, training for live agent handoff and transcript handling, and instrumentation of chat interactions to refine conversational workflows.
Telarus Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Telarus implemented Zoom to provide Audio Video and Web Conferencing capabilities. The Zoom application is embedded on the Telarus public website to present browser-based meeting and webinar access, public registration flows, and scheduled join links that surface directly in customer-facing pages. Configuration work focused on meeting and webinar modules, user join flows optimized for web delivery, and administrative controls for host scheduling and participant management. The deployment supports customer engagement and partner-facing communications, with adoption concentrated in sales and partner enablement workflows and extending to internal collaboration. Governance centered on standardizing web-hosted meeting experiences and centralizing scheduling and access controls through the Zoom application, aligning the Audio Video and Web Conferencing implementation with Telarus business functions that require live demos and webinar events.
Collaboration Collaboration 2015 2015
Survey and Questionnaire Collaboration 2021 2021
Telarus Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dropbox Legacy Dropbox Business Enterprise Content Management Content Management n/a 2020 2020
In 2020 Telarus deployed Dropbox Business as its Enterprise Content Management platform. The deployment uses Dropbox Business as a cloud-hosted SaaS repository to manage and serve content assets on the Telarus website, with the application surfacing corporate and customer-facing files directly through web links and shared folders. Implemented capabilities center on centralized file storage, team folders, shared links, versioning and access controls provided by Dropbox Business, supporting marketing content publishing, sales enablement collateral and internal operations documentation. Administration and governance are managed through the Dropbox Business admin console, with centralized user provisioning, permission scopes and shared-link policies to control external access and maintain content lifecycle workflows across the companys US-based teams.
Telarus CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2023 2023
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Telarus PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Transactional Email PaaS 2016 2016
Telarus IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Telarus

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Telarus Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telarus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telarus digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Telarus Technographics
Telarus is a Communications organization based in United States, with around 300 employees and annual revenues of $30.0 million.
Telarus operates a diverse technology stack with applications such as Ruby Live Chat, Zoom and Dropbox Business, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Enterprise Content Management.
Telarus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Zoom Video Communications and Dropbox.
Telarus recently adopted applications including Ivinex CRM in 2023, Bubble Platform in 2022 and Ruby Live Chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telarus’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Telarus’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telarus technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.