Sandy, 84070, UT,
United States
Telarus Technographics
Telarus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telarus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Telarus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telarus has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telarus is running and its propensity to invest more and deepen its relationship with Ruby , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telarus revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telarus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telarus Tech Stack and Enterprise Applications
Telarus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Telarus deployed Ruby Live Chat on its corporate website. Telarus Ruby Live Chat Chatbots and Conversational AI supports sales and customer support workflows by capturing inbound visitor engagement and routing contacts to customer-facing teams. The deployment places the Ruby Live Chat widget as the primary web channel for lead capture and service requests.
The implementation leverages core conversational capabilities common to the Chatbots and Conversational AI category, including real-time messaging, automated greetings and canned responses, session transcripts, and operator routing to departmental queues. Configuration focused on widget customization, presence and routing rules, and establishing operator workflows for the sales and customer success teams. Governance emphasized operational ownership by customer-facing teams, training for live agent handoff and transcript handling, and instrumentation of chat interactions to refine conversational workflows.
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Telarus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Telarus implemented Zoom to provide Audio Video and Web Conferencing capabilities. The Zoom application is embedded on the Telarus public website to present browser-based meeting and webinar access, public registration flows, and scheduled join links that surface directly in customer-facing pages. Configuration work focused on meeting and webinar modules, user join flows optimized for web delivery, and administrative controls for host scheduling and participant management.
The deployment supports customer engagement and partner-facing communications, with adoption concentrated in sales and partner enablement workflows and extending to internal collaboration. Governance centered on standardizing web-hosted meeting experiences and centralizing scheduling and access controls through the Zoom application, aligning the Audio Video and Web Conferencing implementation with Telarus business functions that require live demos and webinar events.
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Telarus Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Telarus deployed Dropbox Business as its Enterprise Content Management platform. The deployment uses Dropbox Business as a cloud-hosted SaaS repository to manage and serve content assets on the Telarus website, with the application surfacing corporate and customer-facing files directly through web links and shared folders.
Implemented capabilities center on centralized file storage, team folders, shared links, versioning and access controls provided by Dropbox Business, supporting marketing content publishing, sales enablement collateral and internal operations documentation. Administration and governance are managed through the Dropbox Business admin console, with centralized user provisioning, permission scopes and shared-link policies to control external access and maintain content lifecycle workflows across the companys US-based teams.
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Telarus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Telarus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Telarus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Telarus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telarus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||