List of Ivinex CRM Customers
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United States
Since 2010, our global team of researchers has been studying Ivinex CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ivinex CRM for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ivinex CRM for Customer Experience include: Telarus, a United States based Communications organisation with 300 employees and revenues of $30.0 million, Live Tula, a United States based Healthcare organisation with 100 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Ivinex CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ivinex CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Live Tula | Healthcare | 100 | $5M | United States | Ivinex | Ivinex CRM | Customer Experience | 2024 | n/a |
In 2024 Live Tula deployed Ivinex CRM to support member support and customer interactions for its healthcare member program, categorized in Customer Experience. Live Tula is cited in an Ivinex testimonial as a United States customer using Ivinex CRM to centralize ticketing and CRM workflows for its member population.
The Ivinex CRM implementation centers on ticketing and CRM contact center capabilities, with inferred use of case management, contact records, interaction history, and routing to support member inquiries. Configuration emphasis is on ticket lifecycle workflows, queue management, and role based access for customer service staff, aligning CRM and help desk functions under the Customer Experience application.
Deployment scope targets member support and customer service teams within Live Tula's healthcare program in the United States, bringing interaction history and case tracking into a single CRM driven support model. Public testimonial materials do not list named integrations or implementation partners for the Ivinex CRM engagement.
The testimonial frames the engagement as focused on improving member support and customer interactions through Ivinex CRM, with primary signals around ticketing and CRM workflow consolidation. The implementation narrative emphasizes operational centralization of member support under the Customer Experience domain.
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Telarus | Communications | 300 | $30M | United States | Ivinex | Ivinex CRM | Customer Experience | 2023 | n/a |
In 2023 Telarus implemented Ivinex CRM to extend channel-facing contact-center and CRM capabilities within its partner ecosystem in the United States. The Ivinex CRM deployment is positioned as part of Telarus supplier relationships on public vendor and partner pages, and it is described in connection with Customer Experience capabilities delivered through the Telarus channel.
The implementation emphasis is on CRM and contact-center oriented functional modules consistent with Customer Experience platforms, including inferred CX orchestration and interaction management to support partner-sourced leads, partner account management, and agent-facing workflows. Configuration work likely focused on partner relationship records, interaction routing rules, and workflow automation for lead distribution and case handling, consistent with customer experience orchestration patterns.
Operational coverage is channel-centric and United States focused, integrating Ivinex CRM into Telarus partner operations and partner-facing sales and support teams. Integrations are implied to exist between Ivinex CRM and Telarus channel workflows to enable contact-center integrations and partner handoffs, though specific third-party systems are not named in public sources.
Governance and process changes appear oriented around channel orchestration, establishing partner onboarding and lead handoff procedures, and aligning contact-center escalation paths with partner account management. The narrative is derived from vendor and supplier listings and infers module usage and operational scope consistent with Customer Experience platform implementations.
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