Sunnyvale, 94085-3869, CA,
United States
Telesense Technographics
Telesense Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telesense and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Telesense employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telesense has purchased the following applications: Microsoft 365 for Collaboration in 2019, Inspectlet Session Recording for Marketing Analytics in 2021, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telesense is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Inspectlet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telesense revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telesense intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telesense Tech Stack and Enterprise Applications
Telesense Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Telesense implemented Microsoft 365. The deployment uses Microsoft 365 as the primary Collaboration platform and is referenced on the company website, aligning cloud-hosted collaboration capabilities with the firm’s public digital footprint.
For a five-person professional services firm, the Microsoft 365 implementation inventories standard collaboration modules including Exchange Online for email, SharePoint and OneDrive for document storage and content management, and Microsoft Teams for synchronous communication and meetings. The implementation reflects a cloud tenant architecture typical of Microsoft 365, with tenant-level identity and access controls and centralized subscription management scaled to a small team, consolidating collaboration workflows across the company’s operations.
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Collaboration | Collaboration |
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2022 | 2022 |
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Telesense CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inspectlet | Legacy | Inspectlet Session Recording | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, Telesense deployed Inspectlet Session Recording on its public website as a Marketing Analytics implementation. The implementation embedded the Inspectlet Session Recording client script across site pages to capture session replays, click maps, and form interaction data for web behavior analysis and troubleshooting.
Operational scope was focused on the corporate website and customer-facing flows, with captured session data consumed by marketing, product, and customer support teams to investigate user experience and conversion barriers. Configuration centered on page-level instrumentation, session sampling and replay retention settings, and role-based access to recordings and dashboards, while governance emphasized tagging standards and access controls to align session recordings with existing web analytics workflows.
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Marketing Automation | CRM |
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2017 | 2017 |
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Telesense ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Telesense implemented Atlassian Jira Service Desk to provide a customer facing IT Service Management presence on its corporate website. The deployment uses Atlassian Jira Service Desk as the central intake and case management channel for support requests and ticket lifecycle tracking, configured for web based submission and agent handling suited to a five person professional services firm.
The implementation emphasizes core IT Service Management workflows, including incident and request management, a self service portal with knowledge base access, automated routing and notifications, and SLA oriented queues to support triage. Telesense Atlassian Jira Service Desk IT Service Management supports both external customer support and light internal IT operations, with governance centered on ticket triage, predefined request types, and simple escalation and resolution workflows.
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Telesense PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Telesense IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Telesense Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2020 |
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IT Decision Makers and Key Stakeholders at Telesense
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Telesense Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||