Milton, 4064, QLD,
Australia
TerryWhite Chemmart Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by TerryWhite Chemmart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 TerryWhite Chemmart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TerryWhite Chemmart has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, WorkJam Task Management for Task Management in 2023, Fred Office for Pharmacy Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TerryWhite Chemmart is running and its propensity to invest more and deepen its relationship with Microsoft , WorkJam , Fred IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TerryWhite Chemmart revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TerryWhite Chemmart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkJam | Legacy | WorkJam Task Management | Task Management | HCM | n/a | 2023 | 2023 |
In 2023, TerryWhite Chemmart implemented WorkJam Task Management to centralize task coordination and internal communications across its support office and its nationwide network partner pharmacies. The deployment of WorkJam Task Management, categorized as Task Management, establishes a digital workplace layer to manage frontline communications and task distribution between corporate and store level teams.
The implementation emphasizes core Task Management capabilities, including task assignment and completion workflows, targeted push communications from the support office to pharmacy teams, and delivery of learning content through embedded training modules. WorkJam Task Management was configured to route operational tasks and training assignments to frontline staff, enabling completion tracking and visibility into task status and learning progress.
Operational scope covers the TerryWhite Chemmart support office and its pharmacy network across Australia, with the platform integrated as the central channel for internal communications and the rollout of training modules tied to new products and service offerings. Governance and coordination are driven from the support office to pharmacy operators, standardizing task instructions, training assignments, and reporting across sites.
Company leadership states the initiative is intended to improve visibility, internal communications, task management and the completion of learnings and training modules through use of the platform, and the onboarding expands WorkJam s APAC portfolio by adding one of Australia s leading retail pharmacy brands.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fred IT Group | Legacy | Fred Office | Pharmacy Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, TerryWhite Chemmart implemented Fred Office as a Pharmacy Management application from Fred IT Group, establishing a vendor-aligned platform for store operations and transaction handling. The Stafford store was listed among early implementers where CommBank's Smart Health for Pharmacies was integrated with Fred POS Plus to enable secure remote payments and automated reconciliation workflows in Australia.
The implementation combined Fred Office core pharmacy management capabilities with Fred POS Plus point of sale functionality, emphasizing payment orchestration, reconciliation automation, and high-volume checkout sequencing. Configuration focused on transaction routing, payment tokenization support through the CommBank integration, and reconciliation posting into the Fred Office transaction ledger to reduce manual cashing processes.
Integrations were explicit and limited to CommBank's Smart Health for Pharmacies linked to Fred POS Plus, enabling secure remote payments and a streamlined flow from payment capture to reconciliation in Fred Office. Operational coverage in the described case centered on retail pharmacy store workflows, with the Stafford site used as an early production reference for store-level deployment and point of sale integration patterns.
Governance adjustments emphasized cashier workflow changes and reconciliation process ownership to accommodate remote payment capture and automated settlement, aligning store operations with the Fred Office transaction and reporting model. Reported outcomes in the case study included secure remote payments, automatic reconciliation, and smoother high-volume store workflows, reflecting the implemented integration between CommBank Smart Health and Fred POS Plus within the Fred Office Pharmacy Management environment.
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Pharmacy Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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