Tescan Technographics
Tescan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tescan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Tescan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tescan has purchased the following applications: Smartsupp.com for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, Hubspot CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tescan is running and its propensity to invest more and deepen its relationship with Smartsupp.com , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tescan revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tescan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tescan Tech Stack and Enterprise Applications
Tescan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Tescan implemented Smartsupp.com on its corporate website. Smartsupp.com is used as a Chatbots and Conversational AI application to provide web-based live chat, automated greetings, and visitor session tracking to support customer-facing interactions for sales and support functions.
Deployment uses a client-side chat widget embedded across product and contact pages, enabling real-time messaging between website visitors and internal agents. Configuration centered on chat routing, transcript capture, and agent dashboards within Smartsupp.com, with operations managed by the companys customer support and commercial teams who maintain chat staffing and response workflows.
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Tescan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Tescan implemented Microsoft 365 as its core Collaboration platform. The company references Microsoft 365 on its public website source, and Microsoft 365 is used to provide foundational collaboration, communication and document workflows across the organization.
The deployment aligns with a cloud SaaS architecture and leverages Microsoft 365 capabilities typical of the Collaboration category, including mailbox and calendar services, cloud document libraries with versioning, and team communication tools. The implementation supports centralized account provisioning and standard collaborative workflows for internal communication and content sharing, and Microsoft 365 is embedded in web-facing elements of Tescan's site as part of their collaboration and content delivery footprint.
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Collaboration | Collaboration |
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2022 | 2022 |
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Tescan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Tescan deployed Hubspot CRM as its primary customer relationship management platform. The deployment is implemented on their public website to capture inbound leads and centralize customer records for the Czech Republic based manufacturing organization.
The Hubspot CRM implementation centers on contact management, web form lead capture, deal pipeline configuration, activity tracking, and sales automation such as lead assignment and follow up sequencing. Hubspot CRM records were configured to support contact lifecycle stages, company records, custom properties tailored to commercial workflows, and reporting dashboards for pipeline visibility.
Integration points are concentrated on the website, with embedded forms and tracking scripts pushing captured leads directly into the Hubspot CRM database and creating initial contact and deal objects. Operational coverage focuses on sales and marketing functions where inbound web leads feed into qualification, routing, and pipeline workflows managed inside the CRM.
Governance was organized around a centralized contact database, role based access controls inside Hubspot CRM, and standardized pipeline stages to align inbound web leads with sales processes. The rollout emphasized configuration and process stabilization, reflecting a web centric CRM adoption for Tescan.
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tescan SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2024 | 2024 |
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Tescan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Tescan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Tescan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Tescan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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