Cheshire, 6410, CT,
United States
That's Great News Technographics
That's Great News Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by That's Great News and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 That's Great News employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that That's Great News has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2023, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems That's Great News is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing That's Great News revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for That's Great News intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
That's Great News Tech Stack and Enterprise Applications
That's Great News ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, That's Great News implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance and accounting operations. The deployment leverages Oracle NetSuite ERP cloud capabilities and is surfaced on the company website to capture transactional activity and route web orders into financial workflows.
Configuration emphasized core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and invoicing, and standard financial reporting, aligning system design with typical finance process automation. Integrations between the website order flow and Oracle NetSuite ERP are used to push customer transactions into invoicing and ledger posting, and operational scope is focused on finance for the United States based company with 80 employees, simplifying central accounting workflows and transaction capture across web sales.
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Payment Processing | ERP |
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2020 | 2020 |
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That's Great News AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, That's Great News deployed LivePerson Conversational Cloud on its website. LivePerson Conversational Cloud is used by That's Great News as the company's Chatbots and Conversational AI layer to handle web-based customer interactions and inbound messaging, aligning the application to customer engagement and support functions.
The deployment is cloud-hosted and delivered via a web messaging widget on https://www.thatsgreatnews.com, configured to provide conversational routing, automated messaging workflows, and agent escalation to live support agents. Operational ownership is concentrated in customer support and digital engagement teams, and the implementation leverages standard Chatbots and Conversational AI capabilities such as message automation, session continuity, and conversational reporting to manage web interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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That's Great News Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, That's Great News implemented Microsoft 365 as its Collaboration platform. The company's public website references Microsoft 365, indicating active use of Microsoft 365 for content and team collaboration at the 80 employee, United States based communications firm.
The Microsoft 365 deployment centers on core Collaboration capabilities, with typical configurations expected to include Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration, OneDrive for personal file sync, and Office desktop and web apps for content authoring. These modules support editorial workflows, marketing communications, and day to day operations and enable document collaboration, shared calendars, and team chat.
Operational governance commonly consolidates identity and access under Azure Active Directory and applies SharePoint based document governance and retention policies to control content lifecycles. The implementation appears to be companywide across communications, editorial, and operational teams, with Microsoft 365 referenced on the public site as a visible signal of platform standardization for Collaboration.
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That's Great News CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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That's Great News PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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That's Great News IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at That's Great News
Apps Being Evaluated by That's Great News Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-24 | That's Great News | Evaluated | Microsoft | Microsoft Azure Blob Storage | Cloud Storage | IaaS |