Baltimore, 21231, MD,
United States
The ACI Group Technographics
The ACI Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The ACI Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 The ACI Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The ACI Group has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Bullhorn Applicant Tracking System and CRM for Applicant Tracking System, Candidate Relationship Management in 2020, Salesken for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The ACI Group is running and its propensity to invest more and deepen its relationship with Oracle , Bullhorn , Salesken or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The ACI Group revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The ACI Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The ACI Group Tech Stack and Enterprise Applications
The ACI Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, The ACI Group implemented Oracle NetSuite ERP to centralize finance and accounting operations. The deployment positioned Oracle NetSuite ERP as the companys primary ERP Financial platform serving the U.S. media firm with approximately 150 employees.
The implementation concentrated on core financial modules including general ledger, accounts payable, accounts receivable, billing and revenue management, fixed assets, cash management, and financial reporting. Configuration work emphasized a unified chart of accounts, automated AR and AP workflows, and role based access controls to support period close and statutory reporting.
Rollout covered the finance and accounting departments with phased adoption across billing, revenue recognition, and treasury related processes, and operational ownership distributed between finance process leads and IT for system administration. Governance incorporated audit trails, segregation of duties controls, standardized month end close procedures, and documented approval and configuration workflows to sustain ongoing ERP Financial operations.
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The ACI Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bullhorn | Legacy | Bullhorn Applicant Tracking System and CRM | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2020 | 2020 |
In 2020, The ACI Group implemented Bullhorn Applicant Tracking System and CRM. The deployment surface is focused on Applicant Tracking System,Candidate Relationship Management capabilities surfaced through the company website, supporting talent intake for a 150 employee media firm based in the United States.
The implementation of Bullhorn Applicant Tracking System and CRM concentrated on core applicant tracking workflows and candidate relationship management functionality, including job requisition publishing to the career site, application intake and routing, a centralized candidate database, and recruiter-facing candidate engagement capabilities. Configuration emphasized role-based recruiter workflows, staging of candidate lifecycle statuses, and common automation for application acknowledgements and screening steps consistent with Applicant Tracking System,Candidate Relationship Management practices.
Operational integrations center on the corporate website as the primary applicant capture channel, with the Bullhorn Applicant Tracking System and CRM powering the public career portal and intake forms. The rollout targeted HR and recruiting teams, aligning the ATS and CRM to hiring workflows used across recruiting and talent acquisition functions, and enabling a single system of record for candidate data within the organization.
Governance focused on standardizing recruiter processes and data stewardship for candidate records, implementing user access controls and hiring approval flows to match internal hiring governance. Training and phased adoption prioritized recruiter efficiency and consistent use of the Bullhorn Applicant Tracking System and CRM to improve operational consistency across hiring activities.
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The ACI Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesken | Legacy | Salesken | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, The ACI Group deployed Salesken as a Chatbots and Conversational AI solution for its health-insurance sales organization in the United States. The engagement concentrated on embedding a real-time AI sales assistant into live selling workflows, providing in-call prompts and lead-qualification scoring to guide representatives during conversations. Implementation scope covered the insurance sales function across the US, aiming to add conversation intelligence capabilities and automated post-call summaries into existing call handling processes. The ACI Group Salesken Chatbots and Conversational AI deployment emphasized agent-facing guidance and structured conversation outputs to improve lead handling and qualification consistency.
Configuration centered on Real-Time Sales Assistant capabilities and Conversation Intelligence modules, delivering dynamic in-call prompts, lead-qualification scoring, and automated post-call summaries. Technical design focused on real-time audio analysis and transcription driven workflows that produce qualification signals and summarized conversation artifacts for sales workflow consumption. Governance activities included updating sales workflows, training sellers on prompt-driven interactions, and calibrating qualification criteria as part of the rollout across US sales teams. Salesken case materials reported improvements in conversion and lead-quality metrics following the deployment.
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The ACI Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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The ACI Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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|
Financial Consolidation and Close | EPM |
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2023 | 2023 |
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The ACI Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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The ACI Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at The ACI Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President/CEO | CXO | Finance | ||||
| Vice President, Business Development | VP | Sales | ||||
| Controller | Director | Finance |
Apps Being Evaluated by The ACI Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||