The Ampersand Hotel
10 Harrington Road,
London, SW7 3ER,
United Kingdom
London, SW7 3ER,
United Kingdom
44 20 7589-5895
Leisure and Hospitality
The Ampersand Hotel Technographics
The Ampersand Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Ampersand Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 The Ampersand Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Ampersand Hotel has purchased the following applications: ADP Total Absence Management for Absence and Leave Management in 2022, Allora.ai for Reservation and Booking Management in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Ampersand Hotel is running and its propensity to invest more and deepen its relationship with ADP , Peoplebank , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Ampersand Hotel revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ampersand Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Ampersand Hotel Tech Stack and Enterprise Applications
The Ampersand Hotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Total Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022, The Ampersand Hotel implemented ADP Total Absence Management to centralize leave and sickness administration across its UK hotel operations. The deployment targeted the hotel’s HR and payroll functions supporting approximately 75 employees, covering departmental managers, front desk, catering, and housekeeping staff. ADP Total Absence Management, in the Absence and Leave Management category, was positioned as the primary system for absence lifecycle management and record keeping.
The implementation configured standard absence capabilities including absence request and approval workflows, sickness notifications, holiday booking, leave type accruals, and audit-ready absence records. Weekly timecard reconciliation and absence recording were aligned with in-system approval chains for heads of department, and configuration emphasized documented workflows to support ongoing HR investigations and audits.
Operational integration linked ADP Total Absence Management with the hotel’s ADP payroll and timecard processes so approved absences were reflected in pay runs and payroll reconciliation tasks. Governance changes formalized manager approval paths, HR Director escalation for employee relations matters, and centralized absence records to support GDPR compliance, onboarding checklists, and routine HR audit preparation.
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Applicant Tracking System | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2022 | 2022 |
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The Ampersand Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Allora.ai | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, The Ampersand Hotel implemented Allora.ai for Reservation and Booking Management on its public website, deploying Avvio allora.ai through vendor The Access Group to handle online reservations. The implementation centered on embedding the Allora.ai web booking engine into the hotel website at ampersandhotel.com to surface availability and capture guest bookings directly via the site.
The Allora.ai configuration emphasized web booking workflows common to Reservation and Booking Management, including the embedded booking widget, rate and availability presentation, booking capture and confirmation processes, and reservation record creation for front office use. Configuration work focused on aligning the booking flow with the hotel s rate presentation and booking policies while keeping the booking experience on the public site.
Operational scope for the Allora.ai deployment was concentrated on the online reservations channel, supporting Reservations and Front Office business functions that handle incoming guest bookings. Integrations beyond the website were not documented in source material, so governance and operational ownership fell to the hotel s reservations and web operations teams responsible for live site booking management.
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The Ampersand Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 The Ampersand Hotel implemented Microsoft 365. Microsoft 365 is used as the hotel's primary Collaboration platform supporting guest services, reservations, marketing, finance, and property operations.
The deployment is configured for a single cloud tenant to serve 75 employees, with standard Collaboration capabilities implemented including Exchange Online email for corporate communications, Microsoft Teams for real-time messaging and meetings, SharePoint for shared intranet and document libraries, OneDrive for personal file storage, and Microsoft Office desktop and web applications for productivity. Configuration emphasizes document management, calendar coordination, and staff collaboration workflows. The Ampersand Hotel Microsoft 365 Collaboration Business Function supports both back office and guest-facing teams.
Governance was structured around centralized user provisioning and role based access controls, with retention and compliance settings applied to mail and document stores to align with hospitality operations. The hotel references Microsoft 365 on its public website, indicating integration points between site content or staff contact workflows and Microsoft 365 assets. Operational coverage is property level across departments including front desk, sales and marketing, reservations, and finance.
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The Ampersand Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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The Ampersand Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The Ampersand Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources | Director | HR | |
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Group Financial Controller | Director | Finance | |
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Assistant General Manager | Director | Operations | |
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Group Revenue Manager | Manager | Finance | |
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Apps Being Evaluated by The Ampersand Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Ampersand Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Ampersand Hotel digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD The Ampersand Hotel Technographics
The Ampersand Hotel is a Leisure and Hospitality organization based in United Kingdom,
with around 75 employees and annual revenues of $14.0 million.
The Ampersand Hotel operates a diverse technology stack with applications such as
ADP Total Absence Management, Allora.ai and Microsoft 365,
covering areas like Absence and Leave Management, Reservation and Booking Management and Collaboration.
The Ampersand Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, The Access Group and Microsoft.
The Ampersand Hotel recently adopted applications including
ADP Total Absence Management in 2022, ADP Payroll in 2022 and ADP Time and Attendance in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Ampersand Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Ampersand Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Ampersand Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.