The Bistro Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Bistro Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 570 The Bistro Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Bistro Group has purchased the following applications: Xendit for Payment Processing in 2023, Microsoft 365 for Collaboration in 2022, RUSH eStore for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Bistro Group is running and its propensity to invest more and deepen its relationship with Xendit , Microsoft , RUSH Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Bistro Group revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Bistro Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xendit | Legacy | Xendit | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RUSH Technologies | Legacy | RUSH eStore | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 The Bistro Group implemented RUSH eStore as its primary eCommerce delivery and ordering platform. RUSH eStore and RUSH Loyalty powered the BistroDelivers marketplace and the BFF rewards program, consolidating more than 20 brands into a single operational dashboard in the Philippines.
The implementation centered on eCommerce delivery and loyalty capabilities, with core modules aligned to menu and catalog management, order management and routing, checkout and customer account workflows, and rewards administration. RUSH eStore was configured to support marketplace orchestration and multibrand menu consolidation, while RUSH Loyalty handled customer-level points and promotions across the portfolio.
Operational coverage focused on marketplace storefront operations and customer loyalty across BistroDelivers and the BFF rewards program, spanning all reported brands within The Bistro Group in the Philippines. The deployment created a unified operational view for order fulfillment and marketing communications, impacting restaurant operations, delivery fulfillment, and customer retention functions.
Governance moved toward centralized dashboard control for multibrand oversight, enabling consolidated reporting and campaign coordination across the grouped brands. The vendor reported that the combined RUSH eStore and RUSH Loyalty implementation was driving over 4,000 monthly transactions and more than P7M in monthly revenue.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Loyalty | CRM |
|
2021 | 2021 |
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|
|
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Marketing Analytics | CRM |
|
2017 | 2017 |
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|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
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Tag Management | CRM |
|
2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
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