AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

The Boiling Crab Tech Stack and Enterprise Applications

The Boiling Crab HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paylocity Legacy Paylocity Employee Benefits Benefits Administration HCM n/a 2014 2014
In 2014 The Boiling Crab implemented Paylocity Employee Benefits to centralize Benefits Administration across its multi-site restaurant group. The deployment used Paylocity as a single platform instance with one Company Set and six Company IDs to support distinct business entities while enabling corporate rollup for reporting and tax filings. The implementation included Paylocity Employee Benefits and expanded HCM capabilities such as automated onboarding, payroll deduction handling, the Compliance Dashboard, and the Paylocity Data Insights Dashboard for reporting. Configuration work included a custom file export to feed the accounting platform and general ledger, and a mix of standard and custom reports to enable drill downs by location, manager, and employee status. Integrations were implemented with the companys healthcare and retirement vendors to automate benefit eligibility, enrollment, and payroll deductions, and with accounting systems to upload payroll detail into the general ledger. Operational coverage spanned six configured Company IDs and supported franchise onboarding processes across The Boiling Crabs 21 locations in California, Florida, Hawaii, Nevada, and Texas. Governance and workflow changes focused on centralizing HR oversight while preserving per-entity operational autonomy, enabling HR to run each Company ID standalone for day to day management and to roll up data for corporate reporting. Support model changes included a dedicated Paylocity account contact to manage configuration, troubleshooting, and creation of new Company IDs which simplified ongoing administration. Explicit outcomes reported by the company include automation of manual processes, time savings from integrations with third party platforms, simplified payroll processing through Company ID rollups, improved reporting and visibility by location, and broader franchise adoption of Paylocity Employee Benefits. The implementation demonstrates Paylocity Employee Benefits applied to Benefits Administration in a multi-entity restaurant operation with integrated payroll, benefits, and financial reporting workflows.
Core HR HCM 2014 2015
HR Compliance HCM 2014 2014
Payroll HCM 2014 2014
Recruiting HCM 2020 2020
The Boiling Crab ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle MICROS Workstation 6 Point Of Sale ERP Services and Operations n/a 2017 2017
In 2017, The Boiling Crab deployed Oracle MICROS Workstation 6 as its Point Of Sale solution. The rollout consists of 40 Workstation 6 terminals distributed across its restaurant operations, with a new location opening in Hawaii in October that will be equipped with 11 workstations alone. The Oracle MICROS Workstation 6 implementation emphasizes hardware flexibility and compact form factor, supporting wall mounting or swivel arm installation and a small base to conserve counter space. The terminals are described as energy efficient and have been provisioned with backup battery connections to sustain operation for about two hours during power outages, delivering continuity for front of house transaction processing and order entry workflows. Operational scope covers multiple restaurant sites within the United States, with site level configuration standardized for mounting and battery backup to ensure consistent hardware orientation and uptime procedures. The deployment of Oracle MICROS Workstation 6 impacts restaurant operations and point of sale workflows by providing a reliable, flexible, and energy efficient terminal platform for checkout and order management.
Point Of Sale ERP Services and Operations 2013 2013
Restaurant Management ERP Services and Operations 2020 2021
The Boiling Crab Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, The Boiling Crab deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Google Workspace implementation provides enterprise email through Gmail, shared calendar scheduling with Google Calendar, Drive based file storage, and real time document collaboration using Docs, Sheets and Slides to support corporate and retail operations. The Boiling Crab website references use of Google Workspace (Formerly Google G-Suite), indicating public-facing verification and alignment of official contact and administrative workflows with the platform. Centralized administration is managed via the Google Workspace Admin Console to govern accounts and basic access controls. Functional configuration follows standard Collaboration patterns, with Gmail, Calendar, Drive, Docs, Sheets, Slides and Admin Console forming the core modules for collaboration and content management. Operational coverage is company wide within the United States, supporting restaurant corporate functions and store coordination, with account provisioning and group management used to control access across departments. Governance is implemented through centralized user lifecycle processes, group aliasing and admin policy enforcement consistent with Collaboration category best practices.
The Boiling Crab IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at The Boiling Crab

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Boiling Crab Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Boiling Crab IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Boiling Crab digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Boiling Crab Technographics
The Boiling Crab is a Retail organization based in United States, with around 950 employees and annual revenues of $100.0 million.
The Boiling Crab operates a diverse technology stack with applications such as Paylocity Employee Benefits, Oracle MICROS Workstation 6 and Google Workspace (Formerly Google G-Suite), covering areas like Benefits Administration, Point Of Sale and Collaboration.
The Boiling Crab has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paylocity, Oracle and Google.
The Boiling Crab recently adopted applications including Cloudflare CDN in 2021, Workstream Hiring in 2020 and Compeat Advantage in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Boiling Crab’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Boiling Crab’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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