Garden Grove, 92843, CA,
United States
The Boiling Crab Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Boiling Crab and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 The Boiling Crab employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Boiling Crab has purchased the following applications: Paylocity Employee Benefits for Benefits Administration in 2014, Oracle MICROS Workstation 6 for Point Of Sale in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Boiling Crab is running and its propensity to invest more and deepen its relationship with Paylocity , Workstream , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Boiling Crab revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Boiling Crab intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity Employee Benefits | Benefits Administration | HCM | n/a | 2014 | 2014 |
In 2014 The Boiling Crab implemented Paylocity Employee Benefits to centralize Benefits Administration across its multi-site restaurant group. The deployment used Paylocity as a single platform instance with one Company Set and six Company IDs to support distinct business entities while enabling corporate rollup for reporting and tax filings.
The implementation included Paylocity Employee Benefits and expanded HCM capabilities such as automated onboarding, payroll deduction handling, the Compliance Dashboard, and the Paylocity Data Insights Dashboard for reporting. Configuration work included a custom file export to feed the accounting platform and general ledger, and a mix of standard and custom reports to enable drill downs by location, manager, and employee status.
Integrations were implemented with the companys healthcare and retirement vendors to automate benefit eligibility, enrollment, and payroll deductions, and with accounting systems to upload payroll detail into the general ledger. Operational coverage spanned six configured Company IDs and supported franchise onboarding processes across The Boiling Crabs 21 locations in California, Florida, Hawaii, Nevada, and Texas.
Governance and workflow changes focused on centralizing HR oversight while preserving per-entity operational autonomy, enabling HR to run each Company ID standalone for day to day management and to roll up data for corporate reporting. Support model changes included a dedicated Paylocity account contact to manage configuration, troubleshooting, and creation of new Company IDs which simplified ongoing administration.
Explicit outcomes reported by the company include automation of manual processes, time savings from integrations with third party platforms, simplified payroll processing through Company ID rollups, improved reporting and visibility by location, and broader franchise adoption of Paylocity Employee Benefits. The implementation demonstrates Paylocity Employee Benefits applied to Benefits Administration in a multi-entity restaurant operation with integrated payroll, benefits, and financial reporting workflows.
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Core HR | HCM |
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2014 | 2015 |
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HR Compliance | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Workstation 6 | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, The Boiling Crab deployed Oracle MICROS Workstation 6 as its Point Of Sale solution. The rollout consists of 40 Workstation 6 terminals distributed across its restaurant operations, with a new location opening in Hawaii in October that will be equipped with 11 workstations alone.
The Oracle MICROS Workstation 6 implementation emphasizes hardware flexibility and compact form factor, supporting wall mounting or swivel arm installation and a small base to conserve counter space. The terminals are described as energy efficient and have been provisioned with backup battery connections to sustain operation for about two hours during power outages, delivering continuity for front of house transaction processing and order entry workflows.
Operational scope covers multiple restaurant sites within the United States, with site level configuration standardized for mounting and battery backup to ensure consistent hardware orientation and uptime procedures. The deployment of Oracle MICROS Workstation 6 impacts restaurant operations and point of sale workflows by providing a reliable, flexible, and energy efficient terminal platform for checkout and order management.
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Point Of Sale | ERP Services and Operations |
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2013 | 2013 |
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Restaurant Management | ERP Services and Operations |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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