Cape Town, 8051,
South Africa
The Brazilian Sandal Company Pty. Ltd. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Brazilian Sandal Company Pty. Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Brazilian Sandal Company Pty. Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Brazilian Sandal Company Pty. Ltd. has purchased the following applications: RITEQ Workforce Manager for Workforce Management in 2016, FreeWheel Demandsuite for Agency Management in 2019, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Brazilian Sandal Company Pty. Ltd. is running and its propensity to invest more and deepen its relationship with Dayforce , FreeWheel, A Comcast Company , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Brazilian Sandal Company Pty. Ltd. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Brazilian Sandal Company Pty. Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Workforce Manager | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016 The Brazilian Sandal Company Pty. Ltd. deployed RITEQ Workforce Manager to manage frontline staffing and roster controls. RITEQ Workforce Manager, classified in the Workforce Management category, was configured to enforce Timeteq compliance with explicit workflows for approving shifts and roster scheduling.
The implementation centralized roster scheduling and manager approval workflows to support retail store operations and HR functions across South Africa, with configuration focused on scheduling templates, approval escalations, and time capture rules aligned to Timeteq compliance for shift approvals. Dayforce is recorded as the vendor in the source metadata, and the deployment emphasized role-based approval gates and compliance validation within the RITEQ Workforce Manager application.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, The Brazilian Sandal Company Pty. Ltd. implemented FreeWheel Demandsuite on its public website havaianas.com. The FreeWheel Demandsuite deployment serves as an Agency Management solution to centralize programmatic demand control and campaign orchestration for the brand's digital properties.
The implementation focused on standard Agency Management capabilities, including campaign trafficking and inventory configuration, ad decisioning logic, yield controls, and analytics instrumentation. FreeWheel Demandsuite was configured to manage advertising inventory on site pages and to deliver consolidated reporting and attribution data for marketing and ad operations.
Operational coverage emphasized support for the companys marketing, e commerce, and ad operations teams in the South African market, with the application embedded directly into the site ad delivery stack. Governance was organized around centralized campaign workflows, standardized trafficking processes, and regular analytics handoffs to marketing stakeholders, positioning FreeWheel Demandsuite to operate as the primary demand orchestration layer for the brand’s web channel.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Brazilian Sandal Company Pty. Ltd. deployed TeamSupport SnapEngage as a Chatbots and Conversational AI solution on its public website. The TeamSupport SnapEngage implementation is focused on web-based customer engagement for the companys South Africa operations and is positioned to support retail customer service and online storefront inquiries.
The implementation centers on a web chat widget and an agent console, configured for conversational routing and live agent handoff. Configuration work included scripted greetings, proactive engagement triggers on key pages, canned response libraries and automated triage workflows to classify inbound chats and route them to the appropriate support queues. Session capture and transcript logging are enabled to support operational continuity and agent follow up.
Operational ownership resides with the digital customer service and ecommerce teams, who use TeamSupport SnapEngage to manage shift-based agent coverage, escalation rules and chat handling policies. Governance elements observed include standardized response templates, chat session review for quality assurance and role-based access to the agent console, enabling the vendor product to serve as the primary web chat channel for customer support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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