The Bunker
Ash Radar Station, Marshborough Road, Sandwich,
Kent, CT13 0PL,
United Kingdom
Kent, CT13 0PL,
United Kingdom
44 13 0481-4800
Professional Services
The Bunker Technographics
The Bunker Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Bunker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 The Bunker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Bunker has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Bunker is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Bunker revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Bunker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Bunker Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, The Bunker deployed LivePerson Conversational Cloud on its website. The Bunker implemented LivePerson Conversational Cloud to provide web-based customer engagement within the Chatbots and Conversational AI category, positioning the application to handle visitor interactions for customer support and lead qualification on its public site.
The implementation centers on site-embedded conversational experiences using LivePerson Conversational Cloud, leveraging automated messaging flows, live agent handoff and session management capabilities that are typical for Chatbots and Conversational AI. Functional modules inferred from the deployment include conversation orchestration, scripted bot flows, and real time engagement dashboards and reporting to monitor chat activity and agent performance.
Operational coverage is limited to the company website, making the application the front line for customer service and sales inquiry handling. Governance and operational control are likely organized around conversational script ownership, agent routing rules and monitoring by support managers to align Chatbots and Conversational AI workflows with existing web support processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Bunker implemented Microsoft 365 to support Collaboration across its UK professional services operations. The company website indicates active use of Microsoft 365, and the deployment serves a roughly 70 person workforce focused on client services, project delivery, sales, marketing, HR and administrative functions.
The Microsoft 365 deployment centers on core Collaboration modules, including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous communication and meetings, OneDrive for personal file sync, and the Office productivity suite for desktop and web authoring. Configuration patterns align these components to project-based team sites and client-facing document collaboration, using SharePoint site structure and Teams channels to map to delivery teams.
Identity and access are implemented via an Azure AD tenant tied to the Microsoft 365 subscription, providing centralized user provisioning, role-based access and single sign-on for the Collaboration stack. Device and endpoint management and conditional access controls are applied to secure remote access and enforce compliance for client data when accessing Microsoft 365 services from corporate and personal devices.
Governance is organized at the tenant level with SharePoint site provisioning workflows, mailbox lifecycle rules and Teams usage policies to standardize collaboration practices across the firm. The Bunker Microsoft 365 Collaboration implementation emphasizes centralized administration and information architecture to support repeatable project onboarding and consistent client document handling.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, The Bunker implemented DocuSign eSignature as its Digital Signing solution on the company website. DocuSign eSignature was embedded into the public-facing site to enable electronic signature capture for client contracts and consent forms. The deployment leverages a web-integrated architecture with DocuSign eSignature managing signature workflows, envelope tracking, signature metadata, and tamper-evident audit logs. Scope of the implementation aligns with client-facing commercial workflows for a 70 person professional services firm, keeping the architecture lightweight and focused on web delivery.
Integration work centers on the website, using DocuSign eSignature embedded signing or API-driven flows to present agreements, route signers, and collect authenticated signatures. Functional capabilities configured include envelope management, signer routing, and audit trail generation consistent with Digital Signing application behavior. Operational ownership is split between commercial and legal teams for agreement issuance and records, while IT manages the website integration and configuration. Governance emphasizes workflow configuration and audit log retention to maintain compliance within the Digital Signing implementation.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Archive as a Service (AaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at The Bunker
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Bunker Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Bunker Technographics
The Bunker is a Professional Services organization based in United Kingdom,
with around 70 employees and annual revenues of $13.0 million.
The Bunker operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Microsoft 365 and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
The Bunker has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Microsoft and DocuSign.
The Bunker recently adopted applications including
Bubble Platform in 2022, Google Cloud Platform (GCP) in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Bunker’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Bunker’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Bunker technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.