Los Angeles, 90036, CA,
United States
International Coffee & Tea, LLC Technographics
International Coffee & Tea, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International Coffee & Tea, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 International Coffee & Tea, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Coffee & Tea, LLC has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2019, Epoint Systems ePoint.POS for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Coffee & Tea, LLC is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Coffee & Tea, LLC revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Coffee & Tea, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International Coffee & Tea, LLC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 International Coffee & Tea, LLC implemented Microsoft Dynamics 365 for Finance and Operations as an ERP Financial solution for the supply chain department. The rollout targeted procurement, demand planning and inventory management for distribution center inventories supporting 1200+ locations worldwide and managed an annual spend exceeding $25M.
The implementation emphasized demand planning and procurement configuration within Microsoft Dynamics 365 for Finance and Operations, supporting planning for over 500 SKUs and structured product launch workflows for 100+ new items and seasonal offers. New reporting capabilities were developed to optimize procurement patterns and enforce shelf life controls, aligning forecasting models and procurement approvals with ERP Financial transaction and master data structures.
Operational coverage centered on supply chain, category management and procurement functions, with the supply chain department driving adoption across domestic and global markets. Cross functional coordination was embedded in the program, with category managers and procurement teams using the application to synchronize vendor onboarding, ingredient forecasting and launch qualification steps.
Governance and program execution were handled through project management led initiatives inside the supply chain organization, including a fresh food relaunch that proceeded from sourcing to launch under the Dynamics 365 environment. Explicit outcomes tied to the Microsoft Dynamics 365 for Finance and Operations implementation include a 25 percent improvement in forecast accuracy and a 30 percent reduction in ingredient waste, alongside commercial results from related category work such as a 10 percent lift in food sales and a 38 percent increase in Ready to Drink category sales.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 International Coffee & Tea, LLC implemented Ceridian Dayforce Recruiting as its applicant tracking platform. Ceridian Dayforce Recruiting is deployed as a Recruiting,Applicant Tracking System and is surfaced on the company careers site through the Ceridian candidate portal.
The implementation centered on standard ATS capabilities within Ceridian Dayforce Recruiting including online job posting, requisition management, application intake and candidate tracking. Configuration work focused on candidate portal presentation, configurable application workflows, interview scheduling and offer workflow orchestration to support Talent Acquisition processes.
The hiring system is delivered via Ceridian's cloud candidate portal and is accessible at the customer-specific URL us62e2.dayforcehcm.com/CandidatePortal/en-US/coffeebean, which integrates the public careers experience with the Ceridian application. Operational coverage included Talent Acquisition teams, HR practitioners and hiring managers across the company in the United States, with the system serving as the primary channel for external applications.
Governance after deployment emphasized role based access controls, standardized job requisition approvals and documented recruiting workflows to centralize applicant data and hiring steps within Ceridian Dayforce Recruiting. Compliance and candidate data handling processes were incorporated into the ATS configuration to align recruiting operations with corporate HR policies.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epoint Systems | Legacy | Epoint Systems ePoint.POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, International Coffee & Tea, LLC implemented Epoint Systems ePoint.POS as its Point Of Sale solution for Singapore retail and F&B stores. The deployment targeted store-level transaction processing and customer touchpoints, positioning ePoint.POS as the primary system for in-store sales and membership interactions.
Vendor documentation and client listing indicate Epoint Systems ePoint.POS was used to support point-of-sale terminals, membership and CRM touchpoints, and sales reporting. The implementation likely included ePoint.POS back-office inventory control and membership CRM modules, with configuration focused on retail promotions, loyalty validation, and transactional auditing rather than enterprise general ledger processing.
Operational coverage was concentrated on Singapore stores within International Coffee & Tea, LLCs retail and food and beverage operations, supporting retail operations, membership management, inventory reconciliation, and sales to finance reporting workflows. Integrations and data flows were oriented to CRM and sales reporting processes, enabling consolidated store-level reporting for downstream finance and operations teams.
Governance appears to have been organized around store operations and CRM ownership, with configuration and module usage aligned to point-of-sale operations, membership lifecycle management, and inventory adjustments. The narrative is grounded on the vendor client listing and focuses on the functional relationship between International Coffee & Tea, LLC, Epoint Systems ePoint.POS, and the Point Of Sale category.
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Retail Management | ERP Services and Operations |
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2019 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at International Coffee & Tea, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by International Coffee & Tea, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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