London, WC1H 9AX,
United Kingdom
The Doctors Laboratory Technographics
The Doctors Laboratory Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Doctors Laboratory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 The Doctors Laboratory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Doctors Laboratory has purchased the following applications: Microsoft Dynamics AX Accounts Payable for AP Automation in 2019, Access PeopleXD (formerly CoreHR) for Core HR in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Doctors Laboratory is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Doctors Laboratory revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Doctors Laboratory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Doctors Laboratory Tech Stack and Enterprise Applications
The Doctors Laboratory ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX Accounts Payable | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, The Doctors Laboratory implemented Microsoft Dynamics AX Accounts Payable as its AP Automation solution to centralize invoice processing and payment execution across its London finance operation. The implementation supported Accounts Payable and temporary treasury assistant activities within the corporate finance function, covering invoice coding, supplier reconciliations, and payment processing for multiple bank accounts in the United Kingdom.
Microsoft Dynamics AX Accounts Payable was configured to handle invoice and credit note posting, supplier account management, PO and invoice matching, fortnightly payment runs, and the posting of general and supplier journals. The Dynamics AX Accounts Payable configuration also supported daily cash book processing across eight bank accounts, bank reconciliations, and maintenance of cash flow and daily cash reporting, reflecting typical AP Automation module workflows.
Operational integrations included accounting reviews conducted on SAP Concur as part of the review and control cycle, while transactional AP activity was executed and reconciled within Microsoft Dynamics AX Accounts Payable. The deployment explicitly covered supplier query resolution, remittance advice distribution, and international payment processing in GBP, USD, and Euro, indicating multi-currency payment capability within the AP Automation scope.
Governance and process controls were formalized through fortnightly payment run procedures, audit support interactions with the Financial Controller, and a training regimen for new staff to maintain operational continuity. Day to day operational duties included a telephone and inbox rota for supplier communications, and the role-based segregation of duties between Accounts Payable and treasury tasks was embedded in day to day workflows.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2017 | 2017 |
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The Doctors Laboratory HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access PeopleXD (formerly CoreHR) | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, The Doctors Laboratory implemented Access PeopleXD (formerly CoreHR) to centralize Core HR across workforce management, payroll, people management and talent functions and to overcome paper and email based HR processes and lack of mobile functionality. The Doctors Laboratory implemented Access PeopleXD to provide a single, integrated Core HR platform that could be provisioned rapidly and used by a non email majority of staff.
The implementation delivered a broad suite of modules, including Workforce Management, Payroll, People Management and Talent, with the addition of a mobile app and an automated recruitment approach using an applicant tracking style workflow. Access PeopleXD was configured to reconcile ten distinct pay groups on the Payroll module in 11 days, and the overall rollout of the suite was completed within a three month timeframe, aligning module configuration with workforce timesheet and rostering processes.
Operational coverage included the entire organisation, with training targeted at 150 managers and a deployment designed to support over 2,000 employees across multiple pay groups. Integrations are not specified in the source, therefore the narrative focuses on internal orchestration of payroll and workforce management capabilities, digitisation of timesheets, leave requests and paperless rostering, and introduction of mobile self service for employees without a corporate email address.
Governance and adoption were driven through methodical communications and a Customer Success led implementation approach, combined with manager training to change manual requisition and approval workflows. Results reported by The Doctors Laboratory include a 98% staff engagement rate within three weeks of launch, over 500 manager hours saved in processing timesheets, 25,000 hours saved in the first year across 150 managers, and a commercial payback expectation of achieving ROI in two years.
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Payroll | HCM |
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2021 | 2021 |
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The Doctors Laboratory Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 The Doctors Laboratory implemented Microsoft 365 to support Collaboration across the organization, with Microsoft 365 artifacts visible on the corporate website. The deployment targets an enterprise environment supporting approximately 2000 employees in the United Kingdom, aligning Collaboration capabilities with clinical, laboratory and corporate workflows.
The Microsoft 365 implementation centers on core collaboration components such as Exchange Online for enterprise email, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync and the Microsoft Office applications for productivity. Configuration focuses on user provisioning, mail routing, team sites and document co authoring to enable cross functional communication and information sharing.
Operational governance emphasizes centralized identity, role based access controls, data classification and information governance controls consistent with healthcare compliance requirements. Microsoft 365 provides the Collaboration platform for The Doctors Laboratory, supporting clinical communications and administrative productivity while central IT manages policy, access and content lifecycle through built in Microsoft 365 governance features.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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The Doctors Laboratory Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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The Doctors Laboratory PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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The Doctors Laboratory IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The Doctors Laboratory CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at The Doctors Laboratory
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by The Doctors Laboratory Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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