AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

The Emerson Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Astute Legacy Astute DMS Automotive Dealership CRM CRM n/a 2020 2020
In 2020, The Emerson Group selected Astute DMS while public communications associated the engagement with Astute's enterprise customer experience / service CRM, Astute Agent. The announcement frames the effort as a program to centralize consumer-facing contact center and customer service operations in the United States. The Emerson Group Astute DMS enterprise customer experience / service CRM relationship targeted customer service and contact center functions, with the implementation narrative emphasizing CXM capabilities rather than explicit DMS module usage. Module-level adoption within Astute DMS was not detailed in public materials and is not assumed. The public statement explicitly references adding SMS and knowledge-management integrations and improving agent efficiency and analytics, signaling a configuration focus on multichannel customer engagement, knowledge management, and agent workflow instrumentation. Operational scope was defined as U.S.-based consumer-facing service operations, with governance and rollout oriented toward centralizing contact center processes and surfacing analytics for agent performance and service visibility. Because the announcement references Astute Agent as the enterprise customer experience / service CRM, no additional DMS-specific modules or integrations are inferred.
Customer Support CRM 2019 2019
Marketing Automation CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at The Emerson Group
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Emerson Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Emerson Group Technographics

The Emerson Group is a Professional Services organization based in United States, with around 20 employees and annual revenues of $2.6 million.

The Emerson Group operates a diverse technology stack with applications such as Microsoft 365, Astute DMS and Pathwire Mailgun, covering areas like Collaboration, Automotive Dealership CRM and Transactional Email.

The Emerson Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Astute and Sinch.

The Emerson Group recently adopted applications including ActiveCampaign in 2023, GoDaddy Webmail in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Emerson Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Emerson Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete The Emerson Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.