Cambridge, 02142, MA,
United States
The Forsyth institute Technographics
The Forsyth institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Forsyth institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Forsyth institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Forsyth institute has purchased the following applications: Hotjar for Customer Experience in 2022, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021, Mimecast Email Security for Secure Email Gateways (SEGs) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Forsyth institute is running and its propensity to invest more and deepen its relationship with Contentsquare , Freshworks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Forsyth institute revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Forsyth institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Forsyth institute Tech Stack and Enterprise Applications
The Forsyth institute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, The Forsyth institute implemented Hotjar on its public website to support Customer Experience measurement and on-page qualitative analysis. Hotjar was deployed across pages on https://www.forsyth.org/ to capture visitor interactions and behavioral signals for web optimization.
The deployment emphasized core Hotjar capabilities including session recordings, heatmaps, funnel analysis, and on-page feedback polls and surveys. Configuration included page-level event tagging and sampling controls to focus recordings on key user paths and manage data volume, aligning capture with typical Customer Experience workflows.
Operational responsibility was placed with web and communications teams, with findings intended to inform marketing, patient outreach, and research communications. The implementation is scoped to the public site rather than internal clinical systems, and no enterprise system integrations are described in available signals.
Governance work addressed data privacy and consent, with Hotjar privacy settings configured to limit personal data capture and enable IP anonymization where applicable. Hotjar is referenced by name in site source code and functions as the primary Customer Experience analytics tool for on-page behavior analysis and feedback collection.
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
The Forsyth institute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 The Forsyth Institute deployed Google Cloud Platform (GCP) to support its Application Hosting and Computing Services for the organization website. The Forsyth Institute uses Google Cloud Platform (GCP) as the hosting and compute layer for public site delivery, linking the company to the Application Hosting and Computing Services category and the business function of web presence and digital content delivery.
The implementation centers on standard cloud hosting capabilities typical of Application Hosting and Computing Services, including elastic compute for site rendering, object storage for static assets, content delivery and caching to optimize page delivery, load balancing for traffic distribution, and centralized monitoring and logging for operational visibility. Configuration and automation are likely applied to provisioning, certificate management, and release workflows to maintain site availability and platform hygiene.
Operational ownership is aligned with IT and web operations teams, with cloud governance focused on access controls, environment segregation, and monitoring consistent with healthcare data sensitivity. The narrative reflects a hosted web infrastructure built on Google Cloud Platform (GCP) supporting Forsyth Institute digital services without referencing a named previous platform.
|
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2018 | 2018 |
|
The Forsyth institute CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2017 | 2017 |
In 2017, The Forsyth Institute deployed Mimecast Email Security. Mimecast Email Security is used as a Secure Email Gateways (SEGs) solution to protect the institute's email traffic and web-facing email assets. The deployment supports the institute headquartered in the United States and is sized for an organization of approximately 200 employees.
The implementation leverages Mimecast Email Security to deliver inbound and outbound email filtering, anti-phishing and spam protection, cloud-based email continuity, and archival capabilities consistent with Secure Email Gateways (SEGs) functionality. Configuration emphasizes centralized policy management, administrative role segregation for governance, and threat intelligence-driven filtering to secure business functions including IT administration, research communications, and compliance workflows. Operational ownership resides with the institute's IT security team, which manages policy updates, incident response procedures, and continuity controls.
|
IT Decision Makers and Key Stakeholders at The Forsyth institute
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Forsyth institute Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||