The Glasgow Caledonian University
Glasgow Caledonian University Cowcaddens Road,
Glasgow, G4 0BA,
United Kingdom
Glasgow, G4 0BA,
United Kingdom
44 14 1331-3000
Education
The Glasgow Caledonian University Technographics
The Glasgow Caledonian University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Glasgow Caledonian University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 The Glasgow Caledonian University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Glasgow Caledonian University has purchased the following applications: ExLibris Aleph for Library Management in 2018, Zoom for Audio Video and Web Conferencing in 2022, Blackboard Web Community Manager for Community Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Glasgow Caledonian University is running and its propensity to invest more and deepen its relationship with Ex Libris, a ProQuest Company , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Glasgow Caledonian University revenues, which have grown to $520.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Glasgow Caledonian University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Glasgow Caledonian University Tech Stack and Enterprise Applications
The Glasgow Caledonian University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Glasgow Caledonian University implemented ExLibris Aleph for Library Management to support university library services, and ExLibris Aleph is surfaced via the institution website as the public catalog and discovery layer. The deployment establishes a centralized application footprint for the university library to present holdings and discovery on the Glasgow Caledonian University website while supporting routine circulation and access services.
The ExLibris Aleph configuration focuses on core Library Management capabilities, including cataloguing, circulation, acquisitions, and the online public access catalog for discovery. Configuration work emphasized staff workflows for item lending, holds management, and bibliographic record maintenance to align library operations with cataloging standards.
Aleph is exposed through the university website to provide public discovery of holdings and to enable students and faculty to access bibliographic records and availability information. Operational coverage is concentrated on campus library services and academic departments, with centralized bibliographic management and circulation rule enforcement administered by library staff.
Governance resides with Glasgow Caledonian University library leadership, who instituted cataloging standards, access policies, and configuration controls to maintain metadata consistency and circulation policy compliance. Change control processes and documentation were applied to sustain the ExLibris Aleph environment and manage ongoing configuration updates for library workflows.
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The Glasgow Caledonian University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Glasgow Caledonian University deployed Zoom from Zoom Video Communications as its Audio Video and Web Conferencing solution, embedding Zoom on the public university website for online meetings and external event access. The implementation positions Zoom as the primary Audio Video and Web Conferencing application supporting both internal teaching activities and public facing engagement on the university site.
The deployment leverages core audio and video meeting capabilities, webinar style presentation flows, browser based join and participant management, and recording and playback functionality consistent with the Audio Video and Web Conferencing category. Zoom is configured to deliver a web embedded join experience on gcu.ac.uk, enabling users to initiate or join sessions directly from web pages while retaining standard meeting controls and media capture features.
Operational ownership is aligned with central IT and digital services teams who manage account provisioning, user access and usage governance across academic and administrative departments. Rollout focused on web embedding and public access flows, with operational controls and process updates to support scheduled sessions and ad hoc meetings originating from the university website.
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Collaboration | Collaboration |
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2022 | 2022 |
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The Glasgow Caledonian University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackboard | Legacy | Blackboard Web Community Manager | Community Management | CRM | n/a | 2012 | 2012 |
In 2012, Glasgow Caledonian University implemented Blackboard Web Community Manager for Community Management on its public website. The deployment positioned Blackboard Web Community Manager as the university's primary web community management layer, responsible for the corporate web presence and central information hubs.
Blackboard Web Community Manager was configured to manage site templates, navigation, content publishing workflows, and community-oriented modules such as news, events, and discussion components. Configuration emphasized role based editorial permissions and staged publishing to support coordinated updates across institutional pages.
The implementation was realized within GCU's website infrastructure and operated through central web and communications teams, with instances applied across the university site and localized microsites. Governance focused on editorial workflows and site level content ownership, using Blackboard Web Community Manager to centralize Community Management and web content governance.
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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The Glasgow Caledonian University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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The Glasgow Caledonian University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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The Glasgow Caledonian University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The Glasgow Caledonian University
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of IT | Director | IT | |
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Head of Student Enquiries, Advice & Events | Director | Finance | |
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Head of Department Management & HRM | Director | HR | |
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Head of People Services | Director | HR | |
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Head of Department Finance Accounting and Risk | Director | Finance | |
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Academic Registrars | Non Manager | Operations | |
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Head of Procurement | Director | Procurement | |
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Apps Being Evaluated by The Glasgow Caledonian University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Glasgow Caledonian University IT executives and key decision makers. This section highlights The Glasgow Caledonian University's latest recorded technology evaluations, including ActiveOps Workware+ for Workforce Management on 2025-10-24 and Palo Alto Networks PA-Series for Next Generation Firewall on 2025-07-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Glasgow Caledonian University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-24 | The Glasgow Caledonian University | Evaluated | ActiveOps | ActiveOps Workware+ | Workforce Management | HCM |
| 2025-07-30 | The Glasgow Caledonian University | Evaluated | Palo Alto Networks | Palo Alto Networks PA-Series | Next Generation Firewall | CyberSecurity |
FAQ - APPS RUN THE WORLD The Glasgow Caledonian University Technographics
The Glasgow Caledonian University is a Education organization based in United Kingdom,
with around 1500 employees and annual revenues of $520.0 million.
The Glasgow Caledonian University operates a diverse technology stack with applications such as
ExLibris Aleph, Zoom and Blackboard Web Community Manager,
covering areas like Library Management, Audio Video and Web Conferencing and Community Management.
The Glasgow Caledonian University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ex Libris, a ProQuest Company, Zoom Video Communications and Blackboard.
The Glasgow Caledonian University recently adopted applications including
Zoom in 2022, Microsoft 365 in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Glasgow Caledonian University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Glasgow Caledonian University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Glasgow Caledonian University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.