The Greenbrier
101 Main Street West,
White Sulphur Springs, 24986, WV,
United States
White Sulphur Springs, 24986, WV,
United States
1 855-453-4858
Leisure and Hospitality
The Greenbrier Technographics
The Greenbrier Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Greenbrier and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 The Greenbrier employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Greenbrier has purchased the following applications: Shiji Astral Payments for Payment Processing in 2020, Zoho Recruit for Recruiting in 2016, Sojern for Guest Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Greenbrier is running and its propensity to invest more and deepen its relationship with Shiji Group , Zoho Corp. , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Greenbrier revenues, which have grown to $344.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Greenbrier intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Greenbrier Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shiji Group | Legacy | Shiji Astral Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, The Greenbrier engaged Shiji Professional Services to deploy Shiji Astral Payments as its Payment Processing solution, addressing the need to connect the resort's property management system to a new payment vendor. The engagement was driven by a required PMS upgrade to a compliant version so the updated payment interface could connect to the new payment platform.
Implementation work focused on upgrading the property management system to the latest compliant release and installing the appropriate add-ons to enable the Shiji Astral Payments integration. Shiji Professional Services performed an on-site assessment and audit, then configured the add-ons and payment interface components to align with the resort's transaction workflows, while validating the backup database and remediation tasks to ensure database integrity.
Integrations in scope were the property management system to Shiji Astral Payments, along with the payment interface add-ons that mediate transaction capture and settlement between the PMS and the chosen payment vendor. Operational coverage included guest-facing payment flows across the resort and the back-office backup database, with configuration work oriented to keep check-in, check-out and payment processing uninterrupted during the cutover.
Governance and rollout were managed through a technical discovery by an on-site Technical Manager, a compact plan of action from Shiji Professional Services, and around-the-clock support during the upgrade window. The Greenbrier reported successful PMS upgrade and integration with Shiji Astral Payments within the project timeframe and at minimal cost, improved payment efficiency, and a cleaned, properly performing backup database.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Recruit | Recruiting | HCM | n/a | 2016 | 2016 |
In 2016 The Greenbrier implemented Zoho Recruit to support Recruiting and talent acquisition workflows. The Greenbrier uses Zoho Recruit on its public careers portal at https://greenbrier.zohorecruit.com/careers to present open roles and capture candidate applications directly from the website.
Zoho Recruit was configured for standard applicant tracking and candidate management capabilities, including job posting management, resume and profile intake, candidate pipeline staging, and interview scheduling workflows. The implementation leverages the Zoho Recruit career site integration to route applicants into structured hiring pipelines and to maintain centralized candidate records.
Operationally the deployment is owned by the human resources and talent acquisition teams, with hiring managers using Zoho Recruit for requisition review and interview coordination. The configuration reflects Recruiting category functional terminology such as requisition workflows, candidate pipelines, interview scheduling, and offer management to support end to end hiring processes.
Governance focused on establishing standardized requisition approvals and role based access for HR and hiring managers, with the careers portal serving as the primary public facing intake channel. The Greenbrier continues to operate Zoho Recruit as its Recruiting application for website driven candidate intake and internal applicant tracking.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, The Greenbrier implemented Sojern on their website for Guest Management. The deployment centers on web-based instrumentation to capture visitor behavior and support guest engagement within the hotel booking funnel.
Sojern is configured to capture behavioral signals and build audience segments, aligned with core Guest Management capabilities such as audience profiling, onsite personalization, and remarketing list creation. Configuration work emphasized tag placement and data layer mapping on the Greenbrier website to enable these category-aligned functions and to surface guest signals for marketing use.
Operational scope remained website-focused, supporting marketing and reservations functions through audience capture and onsite engagement workflows. Governance concentrated on defining web data capture rules and consent handling, and on embedding the Sojern feed into routine campaign planning and guest engagement processes.
|
|
|
|
|
Hotel Property Management | ERP Services and Operations |
|
2023 | 2023 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2009 | 2009 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at The Greenbrier
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Greenbrier Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Greenbrier IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Greenbrier digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Greenbrier Technographics
The Greenbrier is a Leisure and Hospitality organization based in United States,
with around 2000 employees and annual revenues of $344.0 million.
The Greenbrier operates a diverse technology stack with applications such as
Shiji Astral Payments, Zoho Recruit and Sojern,
covering areas like Payment Processing, Recruiting and Guest Management.
The Greenbrier has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Shiji Group, Zoho Corp. and Sojern.
The Greenbrier recently adopted applications including
WebRezPro PMS in 2023, Bubble Platform in 2022 and The Trade Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Greenbrier’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Greenbrier’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Greenbrier technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.