Columbus, 43230, OH,
United States
The Laptop Guy Technographics
The Laptop Guy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Laptop Guy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 The Laptop Guy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Laptop Guy has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Zoho SalesIQ for Chatbots and Conversational AI in 2018, Zoho Mail for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Laptop Guy is running and its propensity to invest more and deepen its relationship with Oracle , Zoho Corp. , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Laptop Guy revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Laptop Guy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Laptop Guy Tech Stack and Enterprise Applications
The Laptop Guy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, The Laptop Guy deployed Oracle NetSuite ERP to support core finance operations. Oracle NetSuite ERP, categorized as ERP Financial, was provisioned as a cloud SaaS instance sized for a 20 employee professional services firm. The implementation focused on configuring core financial modules including general ledger, accounts payable, accounts receivable, billing, and basic project accounting to align with service billing and small business accounting workflows. The deployment emphasized role based access and multi ledger setup consistent with standard ERP Financial control frameworks.
Configuration work included setting up a centralized chart of accounts, period close workflows, invoice and billing templates, automated bank reconciliation rules, and revenue recognition processes typical for professional services billing. Operational coverage targeted finance, billing, and service delivery functions within The Laptop Guy, with users provisioned for role based permissions and approval workflows for vendor payments and customer invoicing. Governance elements instituted included defined month end close procedures and audit friendly transaction trails, with incremental rollout calibrated to a small company scale. The narrative restates Oracle NetSuite ERP to support semantic linkage between The Laptop Guy Oracle NetSuite ERP ERP Financial finance and billing functions.
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The Laptop Guy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Laptop Guy deployed Zoho SalesIQ as its website chat solution. Zoho SalesIQ is used as a Chatbots and Conversational AI application to deliver proactive visitor engagement, live chat and bot-driven qualification for the small professional services firm. The deployment is implemented via the embedded web widget on https://www.laptopguy.com, providing a customer-facing channel that routes conversations to the internal support and sales team. For a 20 person organization this concentrates digital client intake and real-time support on a single web entry point.
Configuration work focused on chatbot workflows, canned responses, visitor tracking and agent console setup within Zoho SalesIQ, aligning automated qualification flows with manual handoff to named agents. The implementation uses client-side embedding of the Zoho SalesIQ script and the vendor console for agent routing and session management, without named third party integrations referenced. Operational governance is lightweight, with chat availability schedules, agent assignment, and simple response playbooks maintained by the support lead. The configuration reflects standard Chatbots and Conversational AI functional patterns for small professional services teams, emphasizing in-browser engagement, conversational routing and basic visitor analytics.
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The Laptop Guy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Laptop Guy implemented Zoho Mail as its core corporate email platform. Zoho Mail is used on their website and provisioned for the company's staff of approximately 20 employees, serving as the primary Collaboration application for corporate communications and client facing messages.
The deployment describes a cloud hosted mail environment with domain based routing and standard mailbox provisioning to support team accounts. Configuration centered on the Zoho Mail administrative console with user account creation, group aliases, spam protection and retention capabilities that align with Collaboration category functionality. Access is provided via webmail and standard mail protocols for managed devices, and operational coverage spans the entire company with public website contact flows routed through Zoho Mail.
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The Laptop Guy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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The Laptop Guy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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The Laptop Guy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Laptop Guy
Apps Being Evaluated by The Laptop Guy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||