Metairie, 70002, LA,
United States
The Medical Team Technographics
The Medical Team Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Medical Team and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 The Medical Team employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Medical Team has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2021, Paycor Recruiting for Recruiting in 2020, RiverSoft for Electronic Health Record in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Medical Team is running and its propensity to invest more and deepen its relationship with Sage , Paycor , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Medical Team revenues, which have grown to $804.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Medical Team intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Medical Team Tech Stack and Enterprise Applications
The Medical Team ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, The Medical Team implemented Sage 300 ERP (formerly Accpac) as its ERP Financial platform to consolidate core corporate accounting workflows. The implementation targeted finance and accounting functions for the organization headquartered in the United States, aligning the application with the companys established accounts payable and cash posting practices.
Sage 300 ERP (formerly Accpac) was configured to support core financial modules including general ledger, accounts payable, accounts receivable, cash management and financial reporting, reflecting historical use of ACCPAC for accounts payable and in-house payroll processing. Configuration work emphasized chart of accounts harmonization, period close controls, and role-based security for accounting coordinators and senior finance stakeholders.
The deployment established a centralized instance of the ERP Financial system to govern corporate accounting processes across The Medical Teams US operations, with integrations scoped to existing transactional interfaces and bank cash posting workflows where required. Operational coverage focused on corporate finance, accounts payable teams, and accounting coordinators responsible for cash deposits and posting.
Governance changed to formalize financial workflow ownership under the chief financial officer, including standardized AP approval chains, consolidated financial reporting cadence, and documented accounting procedures within the Sage 300 ERP environment. The implementation narrative centers on structuring ERP Financial capabilities to align system configuration with the companys entrenched accounting and payroll practices.
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The Medical Team HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Recruiting | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, The Medical Team implemented Paycor Recruiting in the Recruiting category to centralize candidate intake and formalize onboarding workflows for HR operations in Reston, Virginia. The deployment focused on supporting Talent Acquisition and HR casework managed by HR assistants and hiring managers, including candidate screening, interview scheduling, and first day orientation activities.
Configuration of Paycor Recruiting emphasized applicant tracking and onboarding automation, with templates for offer letters, structured capture of pre-employment payroll and I-9 information, and orchestration of background check checkpoints. The Medical Team used Paycor Recruiting to drive tasks that included pre-employment background checks, new hire documentation processing, and the creation of orientation folders while maintaining electronic personnel, medical and confidential files across systems.
Paycor Recruiting was connected to a documented set of operational systems, including E-Verify and the VA New Hire Reporting Center for state compliance, background check providers such as EBI inc. and Virginia State Police, the Workuments HRIS for employee record maintenance, Riversoft Office and SAM by Riversoft for administrative workflows, and external sourcing via Indeed.com. These integrations supported end to end Recruiting and onboarding handoffs between candidate sourcing, compliance validation, and HRIS record creation.
Governance and process controls were formalized through routine HR file audits, county audit preparation activities, revised training materials and documentation, and a single point of contact model for employee policy and benefits inquiries. Operational responsibilities recorded in Paycor Recruiting covered recruiting and screening, employment verifications, return to work letters, terminations, and payroll and taxes data capture, with auditing and compliance review embedded into the onboarding lifecycle to ensure regulatory requirements were met.
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2021 | 2021 |
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The Medical Team ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RiverSoft | Legacy | RiverSoft | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 The Medical Team implemented RiverSoft, deploying RiverSoft as its Electronic Health Record to support clinical documentation and field care operations. The implementation leverages RiverSoft design principles targeted at large agencies, including multi-location scheduling, configurable electronic medical records, and multi-payer billing compliance to handle Medicare, Medicare Advantage, Medicaid, commercial insurers, HMOs and self-pay workflows.
RiverSoft configuration for The Medical Team centered on RiverSoft Office for desktop users and RiverSoft Mobile for nurses and therapists, with ELVIS provided for aides and companions on phone-based workflows. The scheduling system was configured to present complex multi-payer rosters and visit details at a glance, while the electronic medical record was optimized for rapid visit note completion and includes an automated clinical quality check engine composed of hundreds of checks, plus an internal clinical review workflow and accessible third party clinical analysis.
Deployment guidance and operational governance were implemented following vendor best practices, including recommended hardware profiles such as 27-inch 1920 x 1080 displays for RiverSoft Office and 12-inch tablets for RiverSoft Mobile. Change governance used RiverSoft’s cadence of frequent releases, monthly software updates, a Release Notes feature, and a request evaluation process intended to prioritize usability and operational speed, with many changes delivered within days.
RiverSoft precedent with large customers informed the rollout approach, the vendor previously installed and trained eight offices over a four month period for a large agency that began using RiverSoft in early 2017. The Medical Team RiverSoft Electronic Health Record now supports clinical documentation, scheduling, mobile field workflows and payer billing functions across its home care operations.
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Home Care Management | ERP Services and Operations |
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2018 | 2018 |
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The Medical Team ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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The Medical Team IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Medical Team
Apps Being Evaluated by The Medical Team Executives
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