List of RiverSoft Customers
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Since 2010, our global team of researchers has been studying RiverSoft customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RiverSoft for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RiverSoft for Electronic Health Record include: The Medical Team, a United States based Healthcare organisation with 5000 employees and revenues of $804.0 million, Adara Home Health, a United States based Healthcare organisation with 700 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using RiverSoft, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RiverSoft customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adara Home Health | Healthcare | 700 | $40M | United States | RiverSoft | RiverSoft | Electronic Health Record | 2015 | n/a |
In 2015, Adara Home Health implemented RiverSoft as its Electronic Health Record to support United States home-health clinical and revenue-cycle operations. The deployment targeted clinical documentation and payer billing processes that drive care delivery and claims workflows.
RiverSoft was configured to deliver EMR and clinical documentation capabilities alongside billing and revenue-cycle management functions, reflecting use of the vendor's EMR/clinical documentation module and billing/RCM module. Configuration work focused on visit-level documentation, care planning alignment to claims events, and billing workflows consistent with home-health reimbursement requirements.
Integration scope emphasized linking clinical documentation to payer billing workflows and internal RCM processing, enabling clinicians and billing staff to operate from a single application context. Operational coverage included care teams and revenue-cycle personnel across the agency's United States operations, with governance oriented toward synchronizing clinical charting cadence and claim submission processes.
RiverSoft and court filings explicitly reference Prairie River Home Care as a user of RiverSoft at the time, which supports the inference that RiverSoft's Electronic Health Record was used for both clinical documentation and payer billing in home-health settings. The 2015 record of use clarifies the Adara Home Health RiverSoft Electronic Health Record relationship, mapping clinical EMR functions to revenue-cycle operations.
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The Medical Team | Healthcare | 5000 | $804M | United States | RiverSoft | RiverSoft | Electronic Health Record | 2018 | n/a |
In 2018 The Medical Team implemented RiverSoft, deploying RiverSoft as its Electronic Health Record to support clinical documentation and field care operations. The implementation leverages RiverSoft design principles targeted at large agencies, including multi-location scheduling, configurable electronic medical records, and multi-payer billing compliance to handle Medicare, Medicare Advantage, Medicaid, commercial insurers, HMOs and self-pay workflows.
RiverSoft configuration for The Medical Team centered on RiverSoft Office for desktop users and RiverSoft Mobile for nurses and therapists, with ELVIS provided for aides and companions on phone-based workflows. The scheduling system was configured to present complex multi-payer rosters and visit details at a glance, while the electronic medical record was optimized for rapid visit note completion and includes an automated clinical quality check engine composed of hundreds of checks, plus an internal clinical review workflow and accessible third party clinical analysis.
Deployment guidance and operational governance were implemented following vendor best practices, including recommended hardware profiles such as 27-inch 1920 x 1080 displays for RiverSoft Office and 12-inch tablets for RiverSoft Mobile. Change governance used RiverSoft’s cadence of frequent releases, monthly software updates, a Release Notes feature, and a request evaluation process intended to prioritize usability and operational speed, with many changes delivered within days.
RiverSoft precedent with large customers informed the rollout approach, the vendor previously installed and trained eight offices over a four month period for a large agency that began using RiverSoft in early 2017. The Medical Team RiverSoft Electronic Health Record now supports clinical documentation, scheduling, mobile field workflows and payer billing functions across its home care operations.
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