MEDGULF
Dist, 7731 King Saud Rd,
Al Murabba, 11451,
Saudi Arabia
Al Murabba, 11451,
Saudi Arabia
966 11 4055588
Insurance
MEDGULF Technographics
MEDGULF Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MEDGULF and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 MEDGULF employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MEDGULF has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, NewgenONE Property & Casualty Insurance for Insurance Claims Management in 2023, SKWID for Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MEDGULF is running and its propensity to invest more and deepen its relationship with Microsoft , Newgen , Born Interactive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MEDGULF revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MEDGULF intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MEDGULF Tech Stack and Enterprise Applications
MEDGULF ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Ebecs | 2021 | 2022 |
In 2021 MEDGULF implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, engaging Ebecs and focusing the initial deployment on finance operations at its Riyadh Saudi Arabia site. The engagement was led by an ERP Technical Consultant who served as the technical lead through design, build and stabilization phases.
The team configured and installed Microsoft Dynamics 365 for Finance and Operations on premises, and executed structural data transformation to convert historical and new records into the data model required by the application, then uploaded and posted those records into the ERP. Custom development and configuration were delivered to meet the Finance team requirements and broader user groups, applying core ERP Financial functional workflows such as general ledger processing, accounts payable and accounts receivable posting, and transaction posting automation.
Integrations were a central element of the implementation, the project developed interfaces with internal business systems and government endpoints to receive and send transactional and regulatory data, with approximately 90 percent of operational activity routed through those integrations. Integration engineering emphasized bidirectional data exchange for finance transactions and regulatory reporting, reflecting the system architecture where external interfaces are the primary operational channels.
Governance and application lifecycle practices were established during the rollout, including setup of Team Foundation Server for development version control and release management, and an operational model for day to day support, enhancements and upgrades. Ebecs worked alongside MEDGULF IT and finance stakeholders to manage configuration baselines, code repositories and support handover into steady state operations.
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MEDGULF ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Newgen | Legacy | NewgenONE Property & Casualty Insurance | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, MEDGULF selected NewgenONE Property & Casualty Insurance from Newgen to transform its motor claims process, positioning the work squarely in the Insurance Claims Management domain. The engagement is framed as an end-to-end process automation initiative built on the NewgenONE Digital Transformation Platform, targeting claims intake through settlement to improve operational throughput and customer experience.
NewgenONE Property & Casualty Insurance is implemented with a comprehensive rule based claims engine, data capture and payment tracking capabilities, and contextual content services for enterprise content management. The configuration emphasizes straight through processing where possible, automated adjudication workflows for standard cases, exception routing for complex claims, and document digitization to remove paper based tasks from the claims lifecycle.
The deployment leverages cloud based technology and the platform level ECM to centralize content management and enable audit ready records for compliance and payment traceability. Operational coverage centers on motor claims operations with direct impact to claims processing, compliance oversight, payments reconciliation, fraud prevention workflows, and customer facing claims servicing.
Governance is described as rules driven with standardization of workflows and process orchestration to fast track end to end workflows, and establish controls for data capture and payment tracking. MEDGULF and Newgen state that the solution will enable enhanced compliance, reduced manual document handling through digitization, proactive claims lifecycle management, and improved fraud prevention capability.
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MEDGULF Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Born Interactive | Legacy | SKWID | Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, MEDGULF deployed SKWID to manage content for its public website. SKWID is used as the Content Management platform to centralize web content authoring and publishing for Medgulf's corporate and customer-facing channels in Saudi Arabia.
The deployment focused on site-level content management through SKWID, configured to support template-driven page rendering, role-based editorial workflows, staged publishing, and digital asset organization. Implementation emphasized content modeling, page templates, metadata and taxonomy configuration to standardize content reuse and accelerate routine updates, aligning with common Content Management functional patterns.
The SKWID instance from Born Interactive is integrated directly with MEDGULF's website delivery layer to serve published pages and stored assets, positioning SKWID as the authoritative content store. Governance was formalized through editorial roles and approval gates, with operational ownership assigned to marketing and web teams for ongoing content operations and publishing cadence.
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MEDGULF CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Customer Support | CRM |
|
2016 | 2016 |
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MEDGULF IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at MEDGULF
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MEDGULF Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MEDGULF IT executives and key decision makers. This section highlights MEDGULF's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2024-07-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MEDGULF digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-23 | MEDGULF | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD MEDGULF Technographics
MEDGULF is a Insurance organization based in Saudi Arabia,
with around 1000 employees and annual revenues of $53.0 million.
MEDGULF operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, NewgenONE Property & Casualty Insurance and SKWID,
covering areas like ERP Financial, Insurance Claims Management and Content Management.
MEDGULF has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Newgen and Born Interactive.
MEDGULF recently adopted applications including
NewgenONE Property & Casualty Insurance in 2023, Microsoft Dynamics 365 for Finance and Operations in 2021 and SKWID in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MEDGULF’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MEDGULF’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MEDGULF technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.