Markham, L6C 2S3, ON,
Canada
The Miller Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Miller Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 The Miller Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Miller Group has purchased the following applications: Chartbeat for Analytics and BI in 2016, Craft CMS for Web Content Management in 2022, Fleet Complete for Fleet Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Miller Group is running and its propensity to invest more and deepen its relationship with Chartbeat , Pixel & Tonic , Fleet Complete or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Miller Group revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Miller Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chartbeat | Legacy | Chartbeat | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fleet Complete | Legacy | Fleet Complete | Fleet Management | SCM | n/a | 2012 | 2013 |
In 2012, The Miller Group implemented Fleet Complete in the Fleet Management category to establish continuous telematics coverage across its mixed fleet operations. Fleet Complete telematics, FC Hub reporting, and AI video were deployed to provide mixed fleet visibility across Canada and the southeastern United States, supporting operations, safety, and sustainability reporting.
Implementation centered on Fleet Complete telematics hardware and the FC Hub reporting platform, with AI video layered for operational safety review. Configurations emphasized vehicle location and utilization tracking, fuel monitoring feeds, event video capture for incident review, and centralized reporting for sustainability and compliance workflows.
Operational use spanned field operations, fleet management, and safety teams, with the solution used to manage fuel and surcharge reconciliation and to improve vehicle utilization planning. The deployment provided cross regional coverage across Canadian sites and southeastern United States operations, aligning data capture and reporting across mixed vehicle types.
Governance focused on standardizing telematics data feeds into FC Hub reporting and formalizing safety review processes using AI video evidence, enabling consistent reporting and operational oversight. The case study documents over a decade of continuous use of Fleet Complete, indicating sustained operational governance and iterative adoption.
Reported outcomes include improved productivity, better fuel and surcharge management, enhanced safety monitoring, stronger fuel visibility, improved vehicle utilization, and more complete sustainability reporting, all documented in the Fleet Complete case study for The Miller Group.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Customer Data Platform | CRM |
|
2016 | 2016 |
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Customer Experience | CRM |
|
2013 | 2013 |
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Customer Support | CRM |
|
2016 | 2016 |
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Digital Advertising Platform | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
|
2016 | 2016 |
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Tag Management | CRM |
|
2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
|
2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
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