The Neat Company
1601 market st., suite 3500,
Philadelphia, 19103, PA,
United States
Philadelphia, 19103, PA,
United States
1 866-632-8732
Professional Services
The Neat Company Technographics
The Neat Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Neat Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Neat Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Neat Company has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Neat Company is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Neat Company revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Neat Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Neat Company Tech Stack and Enterprise Applications
The Neat Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, The Neat Company implemented Oracle NetSuite ERP as its ERP Financial platform to manage core financial processes. The IS and eCommerce team supports and maintains a Magento based ecommerce site and develops PHP integration applications that connect Oracle NetSuite ERP with the company cloud web application, the Responsys email marketing platform, and Magento.
The team developed RESTful webservices to support a new thin client scanner and document management desktop application, and built a full stack Laravel 5 MVC web application to enable the Finance department to manage and track company contracts. A separate portal application was developed to aid Customer Service in supporting prepaid card bundle product offerings, aligning application capabilities with Finance and Customer Service business functions.
Integration architecture is centered on custom PHP middleware and RESTful APIs linking Oracle NetSuite ERP to front end ecommerce and marketing systems. The IS and eCommerce group is also accountable for data architecture and reporting pipelines, developing and maintaining a Data Warehouse and ETL processes using MySQL and Informatica, and assisting DevOps on an AWS Data Pipeline project that uses Hadoop, Hive, and JQ to automate daily extracts from Mongo and load into the MySQL data warehouse for reporting.
Operational governance placed ongoing application support and continuous integration ownership with the IS and eCommerce team, which maintains the Magento storefront, the suite of PHP integration services, the Finance contract management web application, and the customer service portal. This configuration centralized technical ownership for Oracle NetSuite ERP integrations and downstream reporting pipelines while preserving functional ownership by Finance and Customer Service for contract management and prepaid product workflows.
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The Neat Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, The Neat Company implemented Drift AI Chatbot on its public website. Drift AI Chatbot is deployed as a Chatbots and Conversational AI solution to provide real-time web engagement, automated lead capture, and initial customer triage, supporting marketing, sales, and customer support business functions.
The deployment emphasized conversational playbooks and bot-led qualification flows, with configuration of message templates, automated booking workflows, and agent handoff rules. Drift AI Chatbot was configured to drive consistent qualification logic and scripted responses, while allowing human takeover for complex inquiries.
Implementation was embedded directly into the Neat website as the primary conversational interface, operating across the companys United States footprint to capture inbound interest and route requests to internal teams. The integration model focused on front-end web instrumentation and in-session routing rather than backend system replacements.
Operational governance centered on maintaining conversation playbooks, defining routing rules, and assigning ownership to marketing and support teams for ongoing tuning. Rollout practices included staged content updates and operator training to ensure response accuracy and continuity of handoffs.
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The Neat Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, The Neat Company implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The Neat Company lists use of Google Workspace (Formerly Google G-Suite) on its website, indicating adoption of Google Workspace as the corporate collaboration platform.
Configuration centers on core Collaboration capabilities including Gmail corporate mail, Google Calendar scheduling, Google Drive storage with shared drives, and real-time editing in Google Docs, Sheets, and Slides, together with Google Meet for video conferencing. Administrative controls are managed through the Google Workspace Admin console, using domain-scoped user provisioning, group management for distribution and access control, and device and mobile management to enforce endpoint policies.
Operational scope covers company-wide business functions such as engineering, product, sales, and corporate support, with role-based administration and group-based resource access controlling document sharing and calendar delegation. Governance practices are implemented through centralized user lifecycle procedures, automated account provisioning and deprovisioning via the Admin console, enforced security settings such as two-step verification, and centralized audit logging to support collaboration governance.
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The Neat Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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The Neat Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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The Neat Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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The Neat Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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The Neat Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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The Neat Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The Neat Company
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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VP Business Development | VP | Sales | |
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Chairman & Chief Executive Officer | CXO | Finance | |
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Chief Software Architect | Manager | IT | |
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Vice President of Marketing | VP | Marketing | |
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CIO | CXO | Finance | |
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Corporate Controller | Director | Finance | |
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CFO | CXO | Finance | |
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President and CEO | CXO | Finance | |
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Apps Being Evaluated by The Neat Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Neat Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Neat Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Neat Company Technographics
The Neat Company is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
The Neat Company operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
The Neat Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Google.
The Neat Company recently adopted applications including
Twilio Segment in 2021, Mixpanel in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Neat Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Neat Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Neat Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.