AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

The New Jewish Home Tech Stack and Enterprise Applications

The New Jewish Home ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Lawson ERP Financial ERP n/a 2023 2023
In 2023, The New Jewish Home implemented Infor Lawson as its ERP Financial application. Accounts Payable clerks processed hundreds of PO invoices on a weekly basis inside Infor Lawson, evidencing live transactional use of the system for invoice capture, vendor posting, and voucher creation. The deployment emphasizes Accounts Payable workflows in Infor Lawson, configured for PO invoice processing, vendor reconciliation, and coordinated resolution of invoice discrepancies with Accounts Receivable. A staff-led project initiated in March 2023 is transforming the organization’s hard-copy filing into digital copies, with digitized invoice images and document linking intended to complement Infor Lawson ledger entries and improve auditability of AP records. Operational coverage focuses on the Accounts Payable function, ongoing coordination with Accounts Receivable and external vendors, and related administrative activities such as incoming mail and check handling that feed ERP transaction records. Governance changes are localized and practitioner-driven, centered on a clerk-led digitization rollout and revised invoice intake and dispute resolution procedures to centralize AP controls within Infor Lawson.
The New Jewish Home HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hirebridge Legacy Hirebridge Applicant Tracking Applicant Tracking System HCM n/a 2021 2021
In 2021, The New Jewish Home deployed Hirebridge Applicant Tracking as its Applicant Tracking System. Hirebridge Applicant Tracking is embedded on the organization public careers site to capture candidate applications and to centralize recruiting activity for the institution. The implementation focuses on core Applicant Tracking System capabilities, including web application intake through the careers portal, job requisition and posting workflows, applicant tracking and status management, configurable screening and interview workflows, role based access for recruiters and hiring managers, and centralized reporting for compliance and hiring pipeline visibility. Configuration appears aligned to standard healthcare recruiting needs, with workflow automation for requisition approvals and candidate status transitions. Operationally, Hirebridge Applicant Tracking supports Talent Acquisition and HR functions at The New Jewish Home, serving recruiters, hiring managers, and centralized HR teams through the online application flow. The solution is positioned as the primary candidate data capture and workflow engine on the corporate website, enabling recruiters to process applications and manage candidate activities within the system. Governance design for the implementation emphasizes access controls, workflow ownership, and candidate data stewardship consistent with health sector recruiting practice. Governance actions include role assignments for recruiters and hiring managers, configured approval routing for requisitions, and audit oriented reporting to maintain hiring process traceability.
BackGround Screening HCM 2019 2019
BackGround Screening HCM 2011 2011
Core HR HCM 2016 2016
Payroll HCM 2018 2018
Time and Attendance HCM 2012 2012
Time and Attendance HCM 2020 2020
The New Jewish Home CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Help Scout Legacy Help Scout Customer Support CRM n/a 2019 2019
In 2019, The New Jewish Home implemented Help Scout for Customer Support on its public website. The New Jewish Home deployed Help Scout as a cloud-hosted support channel embedded in the site to capture inquiries from residents, families, and referral partners and route them into centralized support workflows. Configuration emphasized web-based intake and shared mailbox workflows, using Help Scout to standardize ticket assignment, status tracking, and asynchronous email and chat handling across clinical intake and administrative teams. Implemented capabilities align with Customer Support patterns, including a shared inbox, ticket routing, knowledge base publishing, and automated workflow rules to reduce manual triage. Operational coverage is focused on patient-facing services and internal administrative support, with governance centered on centralized inbox ownership, triage rules, and standard response processes to ensure consistent handling of incoming requests.
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2019 2019
The New Jewish Home ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
The New Jewish Home PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
The New Jewish Home IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
The New Jewish Home CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at The New Jewish Home

First Name Last Name Title Function Department Email Phone
Director of Human Resources Director HR
Senior Vice President Human Resources VP HR
Senior Director, Workforce Initiatives Director HR
Vice President Information Technology VP IT
HRIS Project Manager Manager HR
Senior Director, Human Resources Director HR
SVP and CHRO VP HR
Senior Benefits Manager Manager HR
HR Manager/TM Business Partner/Talent Acquisition Manager Manager HR
Director of IT Director IT
Recruitment Coordinator Manager HR

Apps Being Evaluated by The New Jewish Home Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The New Jewish Home IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The New Jewish Home digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The New Jewish Home Technographics
The New Jewish Home is a Healthcare organization based in United States, with around 2500 employees and annual revenues of $150.0 million.
The New Jewish Home operates a diverse technology stack with applications such as Infor Lawson, Hirebridge Applicant Tracking and Help Scout, covering areas like ERP Financial, Applicant Tracking System and Customer Support.
The New Jewish Home has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Hirebridge and Help Scout.
The New Jewish Home recently adopted applications including Infor Lawson in 2023, Hirebridge Applicant Tracking in 2021 and ServiceNow ITSM in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The New Jewish Home’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The New Jewish Home’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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