New York, 10025, NY,
United States
The New Jewish Home Technographics
The New Jewish Home Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The New Jewish Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 The New Jewish Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The New Jewish Home has purchased the following applications: Infor Lawson for ERP Financial in 2023, Hirebridge Applicant Tracking for Applicant Tracking System in 2021, Help Scout for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The New Jewish Home is running and its propensity to invest more and deepen its relationship with Infor , Hirebridge , Volgistics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The New Jewish Home revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The New Jewish Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The New Jewish Home Tech Stack and Enterprise Applications
The New Jewish Home ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, The New Jewish Home implemented Infor Lawson as its ERP Financial application. Accounts Payable clerks processed hundreds of PO invoices on a weekly basis inside Infor Lawson, evidencing live transactional use of the system for invoice capture, vendor posting, and voucher creation.
The deployment emphasizes Accounts Payable workflows in Infor Lawson, configured for PO invoice processing, vendor reconciliation, and coordinated resolution of invoice discrepancies with Accounts Receivable. A staff-led project initiated in March 2023 is transforming the organization’s hard-copy filing into digital copies, with digitized invoice images and document linking intended to complement Infor Lawson ledger entries and improve auditability of AP records.
Operational coverage focuses on the Accounts Payable function, ongoing coordination with Accounts Receivable and external vendors, and related administrative activities such as incoming mail and check handling that feed ERP transaction records. Governance changes are localized and practitioner-driven, centered on a clerk-led digitization rollout and revised invoice intake and dispute resolution procedures to centralize AP controls within Infor Lawson.
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The New Jewish Home HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hirebridge | Legacy | Hirebridge Applicant Tracking | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, The New Jewish Home deployed Hirebridge Applicant Tracking as its Applicant Tracking System. Hirebridge Applicant Tracking is embedded on the organization public careers site to capture candidate applications and to centralize recruiting activity for the institution.
The implementation focuses on core Applicant Tracking System capabilities, including web application intake through the careers portal, job requisition and posting workflows, applicant tracking and status management, configurable screening and interview workflows, role based access for recruiters and hiring managers, and centralized reporting for compliance and hiring pipeline visibility. Configuration appears aligned to standard healthcare recruiting needs, with workflow automation for requisition approvals and candidate status transitions.
Operationally, Hirebridge Applicant Tracking supports Talent Acquisition and HR functions at The New Jewish Home, serving recruiters, hiring managers, and centralized HR teams through the online application flow. The solution is positioned as the primary candidate data capture and workflow engine on the corporate website, enabling recruiters to process applications and manage candidate activities within the system.
Governance design for the implementation emphasizes access controls, workflow ownership, and candidate data stewardship consistent with health sector recruiting practice. Governance actions include role assignments for recruiters and hiring managers, configured approval routing for requisitions, and audit oriented reporting to maintain hiring process traceability.
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BackGround Screening | HCM |
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2019 | 2019 |
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BackGround Screening | HCM |
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2011 | 2011 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2020 | 2020 |
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The New Jewish Home CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, The New Jewish Home implemented Help Scout for Customer Support on its public website. The New Jewish Home deployed Help Scout as a cloud-hosted support channel embedded in the site to capture inquiries from residents, families, and referral partners and route them into centralized support workflows.
Configuration emphasized web-based intake and shared mailbox workflows, using Help Scout to standardize ticket assignment, status tracking, and asynchronous email and chat handling across clinical intake and administrative teams. Implemented capabilities align with Customer Support patterns, including a shared inbox, ticket routing, knowledge base publishing, and automated workflow rules to reduce manual triage. Operational coverage is focused on patient-facing services and internal administrative support, with governance centered on centralized inbox ownership, triage rules, and standard response processes to ensure consistent handling of incoming requests.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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The New Jewish Home ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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The New Jewish Home PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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The New Jewish Home IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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The New Jewish Home CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The New Jewish Home
Apps Being Evaluated by The New Jewish Home Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||