The Next Step Realty
555 Hudson St.,
New York, 10014, NY,
United States
New York, 10014, NY,
United States
1 646-568-1311
Construction and Real Estate
The Next Step Realty Technographics
The Next Step Realty Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Next Step Realty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 The Next Step Realty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Next Step Realty has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Next Step Realty is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Next Step Realty revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Next Step Realty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Next Step Realty Tech Stack and Enterprise Applications
The Next Step Realty AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 The Next Step Realty implemented Zendesk Chat as a website-based customer engagement channel. Zendesk Chat is used within the Chatbots and Conversational AI category to deliver real-time messaging and visitor interaction on the company website, with the full application name Zendesk Chat appearing in the site front-end as the primary customer touchpoint.
Deployment is web-embedded on the public site, providing an on-page chat widget and supporting standard Chatbots and Conversational AI capabilities such as live agent messaging, proactive triggers, canned responses, and an offline contact form for after-hours inquiry capture. Operational scope is focused on customer service and lead capture for sales and leasing functions, with configuration for chat routing to web-based agents and hours of operation. Governance and operational controls were implemented inside Zendesk Chat to manage agent access, scripted response templates, and transcript retention, aligning the application with routine conversational AI workflows. The Next Step Realty Zendesk Chat Chatbots and Conversational AI implementation centralizes web inquiry handling and establishes a persistent real-time channel for prospect engagement and preliminary lead qualification.
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The Next Step Realty Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, The Next Step Realty implemented Google Workspace (Formerly Google G-Suite). The company provisioned Google Workspace as its primary Collaboration platform to support core business functions including email, calendaring, document collaboration and cloud storage across its 40 employee brokerage and operations teams. Google Workspace (Formerly Google G-Suite) is referenced on the company website indicating active use for corporate communications and file sharing.
Implementation centered on cloud-hosted single-domain tenancy managed through the Google Workspace admin console, with standard modules provisioned such as Gmail, Google Calendar, Google Drive, Docs, Sheets and Slides, and Google Groups for identity and access grouping. Administration and governance were organized around centralized account provisioning, role based access controls and shared drives to control brokerage documents and transaction files. The deployment enabled mobile and desktop synchronization for agents and office staff and aligned Collaboration capabilities with day to day sales, client communications and back office operations.
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The Next Step Realty CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2018 | 2018 |
In 2018 The Next Step Realty deployed Salesforce Sales Cloud to support Sales Automation,CRM,Sales Engagement across its sales and marketing operations. The Next Step Realty implemented Salesforce Sales Cloud as the primary customer relationship and sales engagement platform for a 40 person real estate brokerage in the United States, with configuration focused on lead capture, pipeline management and contact consolidation.
Implementation centered on Sales Cloud standard functional modules, including lead management, opportunity management, contact and account records, activity tracking and dashboard reporting. The deployment leveraged sales engagement capabilities to standardize pipeline stages and tasking, and configured reporting and list views to support agent workflows and sales forecasting practices.
The deployment included direct integration with the company website using embedded lead capture and web to lead forms, routing inbound inquiries into Salesforce Sales Cloud for immediate assignment and follow up. The solution was provisioned as a cloud SaaS instance, providing browser and mobile access for field agents and remote brokers, with role based visibility and record sharing rules aligned to brokerage needs.
Governance emphasized sales process standardization, with configured lead assignment rules and opportunity stage gating to align agent activity to a common workflow. Rollout scope focused on the sales and client service teams, with incremental user onboarding and configuration drift controls to keep object schema and pick lists consistent across users.
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The Next Step Realty IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at The Next Step Realty
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Next Step Realty Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Next Step Realty IT executives and key decision makers. This section highlights The Next Step Realty's latest recorded technology evaluations, including TSYS TS2 for Payment Processing on 2026-08-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Next Step Realty digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-25 | The Next Step Realty | Evaluated | TSYS | TSYS TS2 | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD The Next Step Realty Technographics
The Next Step Realty is a Construction and Real Estate organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
The Next Step Realty operates a diverse technology stack with applications such as
Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Salesforce Sales Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Sales Automation, CRM, Sales Engagement.
The Next Step Realty has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Google and Salesforce.
The Next Step Realty recently adopted applications including
Cloudflare CDN in 2022, Google Cloud Platform (GCP) in 2020 and Salesforce Sales Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Next Step Realty’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Next Step Realty’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Next Step Realty technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.