Dedham, 02026-1850, MA,
United States
Norfolk & Dedham Technographics
Norfolk & Dedham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk & Dedham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 256 Norfolk & Dedham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk & Dedham has purchased the following applications: Paymentus Payveris for Payment Processing in 2014, Majesco P&C Enterprise Rating for Insurance Pricing and Rating Engine in 2016, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk & Dedham is running and its propensity to invest more and deepen its relationship with Paymentus , Majesco , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk & Dedham revenues, which have grown to $753.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk & Dedham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norfolk & Dedham Tech Stack and Enterprise Applications
Norfolk & Dedham ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2014 | 2014 |
|
Norfolk & Dedham ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Majesco | Legacy | Majesco P&C Enterprise Rating | Insurance Pricing and Rating Engine | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Norfolk & Dedham implemented Majesco P&C Enterprise Rating as part of a rapid launch to support commercial package product offerings. The initiative targeted the regional insurer comprised of Norfolk & Dedham Mutual Fire, Dorchester Mutual and Fitchburg Mutual, which at the time underwrote policies in six states and planned geographic expansion to support growth.
The implementation centered on Majesco P&C Enterprise Rating integrated with Majesco Policy capabilities and pre-configured ISO content delivered via Majesco Bureau and Content Services. Configuration work emphasized product model and rating rule implementation for commercial package lines, leveraging ready to use ISO content to accelerate product configuration and reduce time to market.
Deployment used the Majesco CloudInsurer platform to host core rating and policy services, providing a cloud architecture that combined policy administration, rating, and underwriting workflow orchestration. Operational coverage included product management, underwriting intake, rating execution and distribution channel interfaces, aligning the Insurance Pricing and Rating Engine with policy life cycle functions.
Governance and rollout were oriented toward rapid product launches and operational efficiency, using Majesco CloudInsurer pre-integrated solutions and industry best practices to standardize workflows and support future product expansion. Outcomes cited by stakeholders included speed to value, improved agility for new commercial risk opportunities and a foundational platform to support Norfolk & Dedham Group business strategy and growth.
|
Norfolk & Dedham Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Norfolk & Dedham CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Norfolk & Dedham ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Norfolk & Dedham IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Norfolk & Dedham CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Norfolk & Dedham
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Actuary | CXO | Risk | ||||
| SVP, Underwriting | VP | Risk | ||||
| Actuary Manager | Manager | Risk | ||||
| Actuarial Supervisor | Non Manager | Risk | ||||
| COO/CIO | CXO | IT |
Apps Being Evaluated by Norfolk & Dedham Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-19 | Norfolk & Dedham | Evaluated | Insuresoft | Insuresoft Diamond Suite | Insurance Billing Administration, Insurance Policy Administration, Insurance Claims Management | ERP Services and Operations |