AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Norfolk & Dedham Tech Stack and Enterprise Applications

Norfolk & Dedham ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paymentus Legacy Paymentus Payveris Payment Processing ERP n/a 2014 2014
Norfolk & Dedham ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Majesco Legacy Majesco P&C Enterprise Rating Insurance Pricing and Rating Engine ERP Services and Operations n/a 2016 2016
In 2016 Norfolk & Dedham implemented Majesco P&C Enterprise Rating as part of a rapid launch to support commercial package product offerings. The initiative targeted the regional insurer comprised of Norfolk & Dedham Mutual Fire, Dorchester Mutual and Fitchburg Mutual, which at the time underwrote policies in six states and planned geographic expansion to support growth. The implementation centered on Majesco P&C Enterprise Rating integrated with Majesco Policy capabilities and pre-configured ISO content delivered via Majesco Bureau and Content Services. Configuration work emphasized product model and rating rule implementation for commercial package lines, leveraging ready to use ISO content to accelerate product configuration and reduce time to market. Deployment used the Majesco CloudInsurer platform to host core rating and policy services, providing a cloud architecture that combined policy administration, rating, and underwriting workflow orchestration. Operational coverage included product management, underwriting intake, rating execution and distribution channel interfaces, aligning the Insurance Pricing and Rating Engine with policy life cycle functions. Governance and rollout were oriented toward rapid product launches and operational efficiency, using Majesco CloudInsurer pre-integrated solutions and industry best practices to standardize workflows and support future product expansion. Outcomes cited by stakeholders included speed to value, improved agility for new commercial risk opportunities and a foundational platform to support Norfolk & Dedham Group business strategy and growth.
Norfolk & Dedham Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Norfolk & Dedham CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Donor and Fundraising Management CRM 2019 2019
Tag Management CRM 2016 2016
Norfolk & Dedham ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Norfolk & Dedham IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
Norfolk & Dedham CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Norfolk & Dedham

First Name Last Name Title Function Department Email Phone
Chief Actuary CXO Risk
SVP, Underwriting VP Risk
Actuary Manager Manager Risk
Actuarial Supervisor Non Manager Risk
COO/CIO CXO IT

Apps Being Evaluated by Norfolk & Dedham Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norfolk & Dedham IT executives and key decision makers. This section highlights Norfolk & Dedham's latest recorded technology evaluations, including Insuresoft Diamond Suite for Insurance Billing Administration, Insurance Policy Administration, Insurance Claims Management on 2026-05-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norfolk & Dedham digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-05-19 Norfolk & Dedham Evaluated Insuresoft Insuresoft Diamond Suite Insurance Billing Administration, Insurance Policy Administration, Insurance Claims Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Norfolk & Dedham Technographics
Norfolk & Dedham is a Insurance organization based in United States, with around 256 employees and annual revenues of $753.0 million.
Norfolk & Dedham operates a diverse technology stack with applications such as Paymentus Payveris, Majesco P&C Enterprise Rating and Slack Connect, covering areas like Payment Processing, Insurance Pricing and Rating Engine and Collaboration.
Norfolk & Dedham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paymentus, Majesco and Salesforce.
Norfolk & Dedham recently adopted applications including Slack Connect in 2022, Atlassian Jira Service Desk in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norfolk & Dedham’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Norfolk & Dedham’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norfolk & Dedham technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.