List of Insuresoft Diamond Suite Customers
Insuresoft
1701 N. McFarland Blvd.,
Tuscaloosa, 35406, AL,
United States
Tuscaloosa, 35406, AL,
United States
1 866-870-4387
Professional Services
150
$22M
Since 2010, our global team of researchers has been studying Insuresoft Diamond Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insuresoft Diamond Suite for Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insuresoft Diamond Suite for Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration include: Mendota Insurance, a United States based Insurance organisation with 200 employees and revenues of $200.0 million, Amshield Insurance United States, a United States based Insurance organisation with 150 employees and revenues of $50.0 million, Unique Insurance Company, a United States based Insurance organisation with 150 employees and revenues of $35.0 million, Figo Pet Insurance, a United States based Insurance organisation with 75 employees and revenues of $30.0 million, Wisconsin Mutual Insurance Company, a United States based Insurance organisation with 50 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Insuresoft Diamond Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insuresoft Diamond Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amshield Insurance United States | Insurance | 150 | $50M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2017 | n/a |
In 2017, AmShield Insurance implemented the Insuresoft Diamond Suite for Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration. The Insuresoft Diamond Suite deployment was executed to support a greenfield launch of personal auto and home lines in Arizona and to establish core policy and claims processing capabilities for the regional Shelter Mutual subsidiary.
The implementation centered on core Policy Administration and Claims Management modules within the Insuresoft Diamond Suite, with Insurance Billing Administration workflows configured to manage premium billing and receivables. Configuration work included state-specific rules and compliance settings for Arizona, and workflow orchestration for policy issuance, endorsements, claims intake, and billing cycles consistent with standard insurance operations.
Operational scope covered underwriting, policy servicing, claims operations, and billing for personal auto and homeowners products, with a rollout completed in 2017 and additional state expansion planned for 2018. Governance established centralized administration for the subsidiary, documented configuration controls for regulatory compliance, and staged rollout planning to extend the Insuresoft Diamond Suite footprint into additional states.
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Figo Pet Insurance | Insurance | 75 | $30M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2015 | VoxveyTel |
In 2015, Figo Pet Insurance implemented Insuresoft Diamond Suite as a greenfield core platform across the United States. The rollout was led with SI VoxveyTel and delivered end-to-end policy administration, agent and broker portals, billing, and claims capabilities in a 50-state production deployment completed in under nine months. The program targeted national voluntary benefits and commercial pet insurance distribution channels.
The implementation configured Insuresoft Diamond Suite to operate across Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration, aligning modules for policy lifecycle management, billing schedules and automated claims workflows. Agent and broker portal functionality was provisioned to support quote to bind workflows and commission handling, while the Pet Cloud mobile and web self-service layer provided online enrollment, policy access and claims intake. Configuration-driven rule sets and standardized data models were applied to accelerate product launches and high-volume enrollments.
Integrations included a Salesforce CRM integration that synchronized sales records, applications and customer data with Insuresoft Diamond Suite, and a mobile and web integration with Pet Cloud for digital enrollments and claims submissions. Operational coverage extended across underwriting, policy administration, billing operations, claims processing, sales and customer service teams throughout Figo’s U.S. footprint. API-enabled interfaces and portal authentication were implemented to support real-time case creation and status updates between systems.
Governance established centralized configuration control and staged rollout governance to manage rapid product introductions while preserving consistent underwriting and claims workflows. VoxveyTel provided implementation services and cutover orchestration during the compressed delivery timeline. The deployment enabled rapid growth and supported mass enrollments for voluntary benefits clients as reported by the implementation source.
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Mendota Insurance | Insurance | 200 | $200M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2018 | n/a |
In 2018, Mendota Insurance implemented Insuresoft Diamond Suite to centralize Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration across its enterprise insurance operations. The Insuresoft Diamond Suite deployment was positioned to unify policy lifecycle, claims processing and premium billing into a single, configurable platform aligned with Mendota’s operational objectives.
The project configured core functional modules within Insuresoft Diamond Suite, including policy administration capabilities for policy data model management, rating and endorsements, claims management capabilities for intake, assignment, adjudication and reserves, and billing administration capabilities for invoicing, installment plans and payment posting. Workflow orchestration and rule-based processing were applied to standardize underwriting and claims workflows and to enforce business rules across policy and billing transactions.
Operational scope included underwriting, claims, billing, customer service and IT, with Mendota establishing configuration governance and change control between IT and business process owners to manage releases and testing. The rollout was executed in staged phases by function and module to limit operational disruption while aligning configuration to business processes and compliance requirements.
Scott Walker, CPCU, AIM Sr. Vice President, Mendota Insurance stated that Insuresoft delivered a state-of-the-art comprehensive insurance solution that exceeded expectations and that Insuresoft’s team demonstrated a commitment to Mendota’s success which is unrivaled by other business partners. Insuresoft Diamond Suite serves as Mendota Insurance’s primary platform for Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration.
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Unique Insurance Company | Insurance | 150 | $35M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2008 | n/a |
Unique Insurance implemented Insuresoft Diamond Suite in 2008 to support its non-standard personal auto operations. The implementation covers Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration as the core application footprint.
Configuration focused on policy administration and claims modules, reflecting the company’s non-standard personal auto book. Policy administration workstreams included policy lifecycle management, rating for high-risk personal auto, endorsements and renewals, and customer policy servicing, while claims workflows covered intake, assignment and adjudication consistent with insurance claims processing practices. Billing administration was configured for invoicing, premium collection schedules and accounts receivable workflows to align billing events with policy and claims transactions.
The deployment was operated from Unique Insurance’s Chicago operations with system access across underwriting, claims, customer service and billing teams in a 47 employee environment. Governance emphasized standardized workflow orchestration and configuration management to keep policy and claims rules aligned with non-standard personal auto underwriting, with ongoing in-house stewardship of Insuresoft Diamond Suite as the central processing platform for these business functions.
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Wisconsin Mutual Insurance Company | Insurance | 50 | $15M | United States | Insuresoft | Insuresoft Diamond Suite | Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration | 2025 | n/a |
In 2025, Wisconsin Mutual Insurance Company deployed Insuresoft Diamond Suite to consolidate Insurance Claims Management,Insurance Policy Administration,Insurance Billing Administration. The implementation prioritized claims operations across property, auto, and liability lines and was led by the head of claims during Apr 2025 to Aug 2025, aligning system configuration with local regulatory responsibilities and departmental workflows.
Insuresoft Diamond Suite was configured to centralize claims intake, claim adjudication workflows, and policy and billing record synchronization, with specific configuration of note templates and letter templates to standardize file documentation. The rollout included recorded statement training and procedural automation for claims handling, and enhancements to special investigations unit and subrogation workflows to improve fraud detection and recovery processes.
Operational coverage extended across the claims department and involved active collaboration with underwriting, legal, and risk teams to align coverage position documentation and complaint handling processes. The program included an upgrade from AS400 to Insuresoft Diamond Suite and expansion of vendor partnerships through outsourced services to support field operations and third party administration needs.
Governance changes accompanied the technical deployment, with the claims leader establishing department wide metrics and goals, revising claims handling guidelines, and directing enhanced training programs to close competency and compliance gaps. Documented outcomes reported in the implementation notes include strengthened SIU and subrogation functions, improved staff competency through targeted training, and standardized claim documentation practices under Insuresoft Diamond Suite.
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Buyer Intent: Companies Evaluating Insuresoft Diamond Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Insuresoft Diamond Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Insuresoft Diamond Suite for Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration include:
- Osentowski Family Website, a United States based Media organization with 10 Employees
- Norfolk & Dedham, a United States based Insurance company with 256 Employees
- Electronic Output Solutions, a United States based Professional Services organization with 160 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Osentowski Family Website | Media | 10 | $1M | United States | 2026-08-11 |
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Norfolk & Dedham | Insurance | 256 | $753M | United States | 2026-05-19 |
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Electronic Output Solutions | Professional Services | 160 | $22M | United States | 2026-05-12 |
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Insurance | 50 | $15M | United States | 2025-08-28 |
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Professional Services | 30 | $3M | Canada | 2025-03-06 |
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Professional Services | 50 | $5M | United States | 2025-01-31 |
FAQ - APPS RUN THE WORLD Insuresoft Diamond Suite Coverage
Insuresoft Diamond Suite is a Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration solution from Insuresoft.
Companies worldwide use Insuresoft Diamond Suite, from small firms to large enterprises across 21+ industries.
Organizations such as Mendota Insurance, Amshield Insurance United States, Unique Insurance Company, Figo Pet Insurance and Wisconsin Mutual Insurance Company are recorded users of
Insuresoft Diamond Suite for Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration.
Companies using Insuresoft Diamond Suite are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Insuresoft Diamond Suite are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Insuresoft Diamond Suite across Americas, EMEA, and APAC.
Companies using Insuresoft Diamond Suite range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 60%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Insuresoft Diamond Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Insuresoft Diamond Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management, Insurance Policy Administration, Insurance Billing Administration.