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Office Depot Technographics
Office Depot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Office Depot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38000 Office Depot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Office Depot has purchased the following applications: IHS Markit BD Corporate for CRM in 2020, New Relic APM for Application Performance Management in 2020, Akamai CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Office Depot is running and its propensity to invest more and deepen its relationship with S&P Global , Adobe Systems , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Office Depot revenues, which have grown to $8.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Office Depot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Office Depot Tech Stack and Enterprise Applications
Office Depot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| S&P Global | Legacy | IHS Markit BD Corporate | CRM | CRM | n/a | 2020 | 2020 |
In 2020, The ODP Corporation implemented IHS Markit BD Corporate as a CRM platform, deploying the IHS Markit BD Corporate capability on its public website to surface firmographic and contact data for buyer engagement. The deployment aligns with the retail enterprise environment of The ODP Corporation, a United States company with approximately 26,000 employees and reported revenue of 8,470,000,000, and it is provided by S&P Global.
The implementation focused on embedding corporate and contact intelligence directly into web-facing touchpoints, enabling on-demand prospect enrichment and corporate data lookup as part of online customer and prospect interactions. Typical CRM functional workflows were enabled, including contact discovery, firmographic enrichment, and prospect profiling, with configuration oriented toward web API calls and data presentation on site pages.
Operational coverage included commercial functions such as sales and marketing, with the platform used to standardize prospect information and support lead qualification workflows originating from the website. Governance emphasized centralized corporate data and consistent enrichment rules to improve data quality for downstream CRM workflows, and the narrative reflects a web-deployed CRM integration pattern rather than a desktop or internally hosted solution.
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Office Depot ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, The ODP Corporation implemented New Relic APM to instrument and monitor performance on its public website. New Relic APM, in the Application Performance Management category, was deployed to capture server-side transaction tracing, response time metrics, and error rates across the company website to support web operations and engineering visibility.
The deployment uses New Relic APM agents to provide application-level transaction traces, error analytics, performance dashboards, and alerting configured for website uptime and latency monitoring. Operational coverage is focused on the public web properties and associated application services, with instrumentation routed to centralized dashboards to support incident triage, site reliability workflows, and developer troubleshooting through observability and performance telemetry.
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Office Depot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
In 2020, The ODP Corporation deployed Akamai CDN to deliver and manage web assets for its corporate website. The ODP Corporation implemented Akamai CDN, a Content Delivery Network, on its public site to serve static and cacheable content from edge locations and to route end user requests through a distributed edge layer.
The implementation followed standard CDN architecture patterns, using origin pull configurations from the corporate web origin, edge caching and cache-control rule sets, and DNS routing to Akamai edge nodes. Configuration work included TLS termination at the edge, custom cache key and header rules, and purge and invalidation workflows aligned with site release processes, positioning Akamai CDN to handle HTTP/HTTPS delivery and asset optimization for the site. The deployment impacted web operations and digital channels, integrating Akamai CDN with the company website infrastructure to centralize content delivery controls and operationalize cache governance.
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Office Depot Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Office Depot
Apps Being Evaluated by Office Depot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-29 | Office Depot | Evaluated | Microsoft | Microsoft Azure Front Door | Content Delivery Network | IaaS |
| 2024-12-23 | Office Depot | Evaluated | bswift | bswift | Benefits Administration | HCM |
| 2024-09-16 | Office Depot | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |