The Perfume Shop
Cypress House, The Gateway Centre, Coronation Road, Cressex Business Park,
High Wycombe, HP12 3SU,
United Kingdom
High Wycombe, HP12 3SU,
United Kingdom
44 14 9453-9900
Retail
The Perfume Shop Technographics
The Perfume Shop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Perfume Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 The Perfume Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Perfume Shop has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Island Pacific SmartStore for Point Of Sale in 2012, Island Pacific Forecast Manager for ML and Data Science Platforms in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Perfume Shop is running and its propensity to invest more and deepen its relationship with Oracle , WorldPay , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Perfume Shop revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Perfume Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Perfume Shop Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, The Perfume Shop implemented Oracle E-Business Suite to support core finance operations. Oracle E-Business Suite is deployed as the company ERP Financial platform, centralizing transactional finance workloads for accounts payable, accounts receivable, general ledger and fixed assets.
The implementation scope included configuration and operationalization of AP, GL, AR, FA, PO, I-Proc and I-Expenses modules, with a primary operational responsibility to support finance month end and period end close activities and troubleshooting. Functional capabilities emphasized invoice processing and validation, procurement requisition routing through I-Proc, expense capture and approvals via I-Expenses, purchase order lifecycle in PO, ledger posting and period control in GL, supplier payment runs and exception handling in AP, and customer billing and collections in AR.
Operational coverage focused on finance teams across The Perfume Shop in the United Kingdom, providing a single ERP Financial system for transactional processing and month end orchestration. Governance and workflow controls were aligned to period close requirements, including role based access for finance users, documented close procedures executed inside Oracle E-Business Suite, and issue tracking for troubleshooting during period end and month end cycles.
Oracle E-Business Suite at The Perfume Shop therefore represents the central ERP Financial backbone for the finance function, with explicit emphasis on month end and period end support, module level configurations for AP, GL, AR, FA, PO, I-Proc and I-Expenses, and operational governance to manage troubleshooting and close workflows.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Island Pacific Systems | Legacy | Island Pacific SmartStore | Point Of Sale | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, The Perfume Shop implemented Island Pacific SmartStore, a Point Of Sale application. The deployment modernized store POS and centralised inventory and merchandising across the retailer's UK store estate, providing support for omnichannel and in-store sales processes.
Configuration centered on Island Pacific SmartStore POS terminals and store inventory control, with implementation work focused on merchandising catalog control, price and promotion management, and central inventory visibility. The architecture established centralised data and configuration management between head office and stores to unify store operations, while governance shifted to central merchandising and operations teams to standardise rollout and operational processes across the estate.
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Retail Management | ERP Services and Operations |
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2007 | 2007 |
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Retail Management | ERP Services and Operations |
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2014 | 2015 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Island Pacific Systems | Legacy | Island Pacific Forecast Manager | ML and Data Science Platforms | AI Development | n/a | 2007 | 2008 |
In 2007, The Perfume Shop licensed Island Pacific Forecast Manager as part of an Island Pacific Planning rollout, initiating a phased deployment of planning capabilities. The deployment was positioned within the ML and Data Science Platforms category to support merchandise planning and forecasting for the retailer.
The initial module to go live was the Weekly Stock Sales and Intake WSSI in November 2007, followed by Line Planning which became operational by June 2008. Island Pacific Forecast Manager is described as part of the planning suite and can be read as the forecasting engine within that suite, with implementation emphasis on statistical forecasting, baseline demand modeling and plan aggregation across merchandise lines.
Operational scope of the implementation targeted UK merchandise planning and forecasting, aligning merchandising and replenishment workflows on a weekly cadence. The rollout covered merchandising and inventory planning functions, supporting line level assortment and replenishment decisioning in the United Kingdom.
Governance and rollout followed a phased schedule with WSSI first and line planning later, reflecting a staged approach to operationalizing planning processes. Configuration centered on weekly sales and intake feeds and line planning workflows, with Forecast Manager used to centralize forecast generation and plan consolidation across merchandising and replenishment teams.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2011 | 2011 |
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Fleet Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2014 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2013 | 2014 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2007 | 2008 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Perfume Shop
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Perfume Shop Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Perfume Shop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Perfume Shop digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Perfume Shop Technographics
The Perfume Shop is a Retail organization based in United Kingdom,
with around 1800 employees and annual revenues of $310.0 million.
The Perfume Shop operates a diverse technology stack with applications such as
Oracle E-Business Suite, Island Pacific SmartStore and Island Pacific Forecast Manager,
covering areas like ERP Financial, Point Of Sale and ML and Data Science Platforms.
The Perfume Shop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Island Pacific Systems.
The Perfume Shop recently adopted applications including
Bambuser Video Commerce in 2023, DocuSign eSignature in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Perfume Shop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Perfume Shop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Perfume Shop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.