San Bruno, 94066, CA,
United States
The Police Credit Union Technographics
The Police Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Police Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 132 The Police Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Police Credit Union has purchased the following applications: Apple Pay for Payment Processing in 2022, Q2 Digital Banking Platform for Digital Banking in 2018, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Police Credit Union is running and its propensity to invest more and deepen its relationship with Apple , Google , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Police Credit Union revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Police Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Police Credit Union Tech Stack and Enterprise Applications
The Police Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, The Police Credit Union implemented Apple Pay on its website. The deployment extended Payment Processing capabilities into the credit union's public web channel, bringing device-native payment flows to online member transactions.
The implementation leveraged Apple Pay on the Web, using client-side Apple Pay JavaScript to present the Apple Pay payment sheet, perform merchant validation, and capture tokenized payment credentials. Server-side endpoints were configured to accept Apple Pay payment tokens and forward them into the credit union's card processing pipeline for authorization and settlement, preserving token-based payment workflows. Functional capabilities implemented included web checkout authentication, card tokenization, and device-based biometric confirmation for member payments.
Operational scope was limited to the website and online payments for retail members, impacting digital channels, payments operations, and online account funding and bill pay flows. Governance and rollout activities centered on provisioning an Apple merchant identifier, managing payment processing certificates and merchant validation, and updating web checkout workflows and privacy notices to align with device-based payment processing requirements.
Ongoing operational considerations noted in the implementation included management of merchant credentials, browser and device compatibility for Apple Pay on the Web, and integration touchpoints between the token acceptance endpoints and the credit union's existing payment processing infrastructure. Apple Pay was restated as the payment method and remains the web-facing Payment Processing mechanism implemented for online member transactions.
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Payment Processing | ERP |
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2022 | 2022 |
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The Police Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 The Police Credit Union implemented Q2 Digital Banking Platform to deliver Digital Banking for member services and branch operations. The Q2 Digital Banking Platform was provisioned to support digital account opening, member onboarding, and online servicing workflows used by Member Services Specialists and the membership team.
Functional modules and configurations included digital account opening and onboarding, member service portals, transaction reporting, and operational workflows that support ATM balancing and vault reporting. The deployment emphasized operational tasks cited by staff, including CRM usage within the servicing workflow and CTR verification in Verafin.
Integrations referenced in implementation and day to day operations include the credit union's CRM, FSP, Evolve, and Verafin for CTR verification, with Q2 Digital Banking Platform acting as the central digital channel. Operational coverage focused on branch operations and the member services function, with process changes to onboarding and membership opening formalized through cross team collaboration to improve member servicing and product placement.
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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The Police Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, The Police Credit Union implemented Zoom in the Audio Video and Web Conferencing category. The deployment of Zoom on The Police Credit Union website exposes embedded meeting and webinar capabilities for member engagement and virtual appointments. The implementation leverages core conferencing modules such as video and audio meetings, screen sharing, meeting scheduling, and in-meeting chat to support synchronous communications between members and staff. Zoom is positioned as both a member-facing communication channel on the corporate site and a tool used in internal collaboration workflows.
The rollout targets web-based access for members and staff across the United States, integrating Zoom session links or widgets directly on the credit union website to facilitate virtual branch interactions and advisory sessions. Governance and operational controls are structured around account administration, access permissions, and meeting scheduling processes to align conferencing use with member service and banking workflows. The use of Zoom links the Audio Video and Web Conferencing application to business functions including member services, remote advisory interactions, and staff collaboration.
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Collaboration | Collaboration |
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2020 | 2020 |
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The Police Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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The Police Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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The Police Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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The Police Credit Union PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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The Police Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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The Police Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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The Police Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Police Credit Union
Apps Being Evaluated by The Police Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||