North Billerica, 1862, MA,
United States
The Portland Group Technographics
The Portland Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Portland Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Portland Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Portland Group has purchased the following applications: Epicor Eclipse for Distribution ERP in 2018, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Portland Group is running and its propensity to invest more and deepen its relationship with Epicor , DDI System , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Portland Group revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Portland Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Portland Group Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eclipse | Distribution ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, The Portland Group deployed Epicor Eclipse as its Distribution ERP. Epicor Eclipse is used on their website and serves as the transactional backbone for the company's United States distribution operations supporting approximately 200 employees. The deployment positioned Epicor Eclipse to centralize sales order processing, inventory visibility, procurement and core financial posting across the business.
Configuration emphasized standard Distribution ERP capabilities including order management, inventory control, purchasing, pricing management and general ledger functionality, with workflows aligned to order-to-cash and procure-to-pay processes. Operational coverage included sales, purchasing, warehouse and finance teams, implemented with role based access and centralized transaction processing to enforce process controls and data consistency. Governance and rollout focused on system configuration and process standardization across distribution functions to align operational teams with the Epicor Eclipse application.
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Distribution ERP | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 The Portland Group began using Microsoft 365 as its primary Collaboration platform. The deployment reflects a cloud-first Microsoft 365 tenant model consistent with SaaS delivery, supporting a mid-market distribution company with roughly 200 employees in the United States. This implementation positions Microsoft 365 as the central Collaboration layer for internal communications and document workflows across the organization.
Microsoft 365 is configured to provide core Collaboration capabilities, including enterprise email and calendaring, a SharePoint Online based intranet and document management layer, Microsoft Teams for real-time messaging and meetings, and OneDrive for personal file synchronization. The configuration emphasizes co-authoring, shared team sites, group calendaring, and role-based access to content, aligning Collaboration functionality with day-to-day operational and sales workflows. These functional modules support common collaboration workflows such as cross-team document collaboration, meeting and messaging orchestration, and centralized content storage.
Tenant-level administration and governance are applied to control access, user provisioning, and content sharing, with centralized admin controls and identity-based access concepts typical of Microsoft 365 deployments. Operational scope covers core business functions including operations, sales, and finance, where Microsoft 365 supports internal communication and document management. Microsoft 365 usage is also observable on The Portland Group website, indicating the platform is referenced in public-facing site metadata and integration points.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, The Portland Group implemented WooCommerce on its public website. The Portland Group uses WooCommerce as its primary eCommerce platform to manage product listings, shopping cart, checkout workflows, and online order capture for the company website.
The deployment is implemented as a WordPress plugin based storefront embedded in the corporate site, leveraging standard WooCommerce modules for product catalog management, pricing configuration, cart and checkout orchestration, tax and shipping configuration, and order management. The implementation aligns with common eCommerce functional terminology such as storefront, catalog, checkout, and order processing.
Operational scope centers on online order processing to support the distributor business, impacting commercial functions including sales order capture, customer service order inquiries, and catalog maintenance. Day to day administration is handled through site and plugin administration interfaces, with workflows for product onboarding, price updates, and order fulfillment routed through existing operational teams.
Governance is exercised at the website administration level through plugin updates and configuration controls, with operational processes focused on catalog governance and order handling. The Portland Group WooCommerce eCommerce deployment positions the company to manage online sales and website commerce operations directly from the site.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Portland Group
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Apps Being Evaluated by The Portland Group Executives
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