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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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The Raphael Hospital
Location
Hollanden Park, Coldharbour Lane,
Hildenborough, TN11 9LE,
United Kingdom
Website
https://www.raphaelhospital.co.uk/
Phone
44 1732 833924
Artw industry
Healthcare
Employee
Revenue

The Raphael Hospital Technographics

The Raphael Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The Raphael Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 The Raphael Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The Raphael Hospital has purchased the following applications: Microsoft 365 for Collaboration in 2017, 3cx Platform for Call Center in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The Raphael Hospital is running and its propensity to invest more and deepen its relationship with Microsoft , 3CX , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The Raphael Hospital revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Raphael Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The Raphael Hospital Tech Stack and Enterprise Applications

The Raphael Hospital Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, The Raphael Hospital deployed Microsoft 365 to establish a modern Collaboration platform across the organization. The Microsoft 365 deployment leveraged standard services including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous team collaboration, and OneDrive for Business for personal file storage. Microsoft 365 is also referenced on the hospital website, indicating tenant-level services are surfaced for staff and external authentication or content workflows. The Raphael Hospital Microsoft 365 Collaboration supports clinical and administrative functions across departments, with centralized tenant administration, role-based access controls, and information governance policies used to manage access and data lifecycle.
The Raphael Hospital CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
3CX Legacy 3cx Platform Call Center CRM Fluent Technologies 2017 2017
In 2017, The Raphael Hospital deployed the 3cx Platform as its Call Center solution to centralize hospital telephony and support patient-facing and administrative communications. The Raphael Hospital implemented 3cx Platform to provide a unified PBX-driven voice infrastructure across its primary facility. Deployment was executed by verified Platinum Partner Fluent Technologies, provisioning a 3CX PBX that assumed control of 253 Yealink T42 and T48 IP phones, 30 phone lines, and the hospital's Gamma Telecom gateway. The configuration consolidated SIP trunk management and endpoint provisioning under the 3cx Platform, aligning with Call Center capabilities such as call routing, queue management, and handset provisioning. Fluent Technologies managed handset provisioning and platform rollout, embedding the 3cx Platform into existing telephony endpoints and the Gamma Telecom gateway. Jack Wise noted that integrating 3cx Platform produced an immediate result, while the implementation structurally centralized voice operations and affected clinical and administrative communication workflows.
Marketing Automation CRM 2018 2018
The Raphael Hospital IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, The Raphael Hospital implemented Microsoft Azure Cloud Services. The deployment uses Microsoft Azure Cloud Services for Application Hosting and Computing Services to host the hospital website and related public web applications, establishing cloud-based infrastructure for online patient information and digital access points. Configuration centers on platform and infrastructure services within Microsoft Azure Cloud Services, leveraging web app hosting and compute instances, object storage for static assets, and platform-managed scaling and load balancing. The implementation includes automation patterns common to the category, such as CI CD pipelines for web releases and certificate management for HTTPS, aligning operational workflows with platform provisioning and orchestration capabilities. Operational coverage is centered on IT operations, digital services, and communications for the United Kingdom site, with cloud governance applied through role based access control, subscription and resource group boundaries, and resource tagging tied to cost centers and departmental ownership. Microsoft Azure Cloud Services is referenced as the primary Application Hosting and Computing Services platform for the hospital website, and the deployment emphasizes cloud-native administration and standardized deployment pipelines for ongoing web operations.
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at The Raphael Hospital

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by The Raphael Hospital Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Raphael Hospital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Raphael Hospital digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Raphael Hospital Technographics
The Raphael Hospital is a Healthcare organization based in United Kingdom, with around 600 employees and annual revenues of $100.0 million.
The Raphael Hospital operates a diverse technology stack with applications such as Microsoft 365, 3cx Platform and Microsoft Azure Cloud Services, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
The Raphael Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and 3CX.
The Raphael Hospital recently adopted applications including GoDaddy in 2021, Host Europe in 2020 and Intuit Mailchimp in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Raphael Hospital’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Raphael Hospital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Raphael Hospital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.