Larkspur, 94939, CA,
United States
The Republic of Tea Technographics
The Republic of Tea Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Republic of Tea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 The Republic of Tea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Republic of Tea has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Republic of Tea is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Republic of Tea revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Republic of Tea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Republic of Tea Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 The Republic of Tea implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial backbone for core finance and accounting functions. The implementation was led internally by a team of five and targeted consolidation of accounting, reporting, production planning, and budgeting workflows for the 95 employee United States consumer packaged goods firm.
Sage Business Cloud X3 was configured to support core accounting and general ledger controls, including redesigned ledger structures and revised depreciation methods to align with GAAP. The deployment included inventory and production planning capabilities, SKU level forecasting, supply chain planning workflows, and metric based budgeting modules, and it provided structured quarterly strategic reporting for the CEO and board.
The project integrated the ERP with production operations and procurement workflows to unify accounting and production system data, enabling synchronized forecasting and supply chain planning across finance and production teams. Operational coverage extended to finance, accounting, production, procurement, budgeting, and reporting, and the ERP served as the central system for cash flow monitoring and financial close activities.
Governance and process changes accompanied the technical rollout, including revamped budgeting processes, instituted quarterly board reporting, and direct ownership of acquisition integration and finance negotiations. Outcomes documented by the company include a 30% reduction in month end close time from the accounting and production integration, more than $1 million in legal fee savings tied to parallel legal and risk work, insurance cost reductions of 10% in year one and 5% in year two, and vendor cost reductions of 1 to 3% in key procurement areas.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, The Republic of Tea implemented LiveChat on its public website as a Chatbots and Conversational AI solution to provide real-time conversational support for online customers and e-commerce interactions. The Republic of Tea deployed LiveChat to create a persistent web-based messaging channel between site visitors and support agents.
The implementation uses the LiveChat web widget embedded across product detail and checkout pages, enabling real-time messaging, automated greeting rules, canned responses, transcript capture, and an agent console for live handling. Operational ownership is centered in customer support and the e-commerce function, with workflows configured for session routing and agent handoff to support order inquiries and post purchase questions.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, The Republic of Tea implemented Microsoft 365 to support Collaboration across its corporate environment. The Republic of Tea deployed Microsoft 365 as a cloud tenant with components surfaced on its public website, indicating the application is both a productivity layer and a web-referenced service for the organization.
The deployment leveraged core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online and OneDrive for content and document management, and Microsoft Teams for synchronous collaboration. Configuration emphasized tenant-level governance, identity-managed access and centralized account provisioning to cover corporate functions such as marketing, e-commerce operations tied to the website, and back-office workflows, with a cloud-hosted architecture enabling managed collaboration and document workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Republic of Tea
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Republic of Tea Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||