AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

The Republic of Tea Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Business Cloud X3 (ex Sage ERP X3) ERP Financial ERP Financial Management n/a 2014 2015
In 2014 The Republic of Tea implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial backbone for core finance and accounting functions. The implementation was led internally by a team of five and targeted consolidation of accounting, reporting, production planning, and budgeting workflows for the 95 employee United States consumer packaged goods firm. Sage Business Cloud X3 was configured to support core accounting and general ledger controls, including redesigned ledger structures and revised depreciation methods to align with GAAP. The deployment included inventory and production planning capabilities, SKU level forecasting, supply chain planning workflows, and metric based budgeting modules, and it provided structured quarterly strategic reporting for the CEO and board. The project integrated the ERP with production operations and procurement workflows to unify accounting and production system data, enabling synchronized forecasting and supply chain planning across finance and production teams. Operational coverage extended to finance, accounting, production, procurement, budgeting, and reporting, and the ERP served as the central system for cash flow monitoring and financial close activities. Governance and process changes accompanied the technical rollout, including revamped budgeting processes, instituted quarterly board reporting, and direct ownership of acquisition integration and finance negotiations. Outcomes documented by the company include a 30% reduction in month end close time from the accounting and production integration, more than $1 million in legal fee savings tied to parallel legal and risk work, insurance cost reductions of 10% in year one and 5% in year two, and vendor cost reductions of 1 to 3% in key procurement areas.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, The Republic of Tea implemented LiveChat on its public website as a Chatbots and Conversational AI solution to provide real-time conversational support for online customers and e-commerce interactions. The Republic of Tea deployed LiveChat to create a persistent web-based messaging channel between site visitors and support agents. The implementation uses the LiveChat web widget embedded across product detail and checkout pages, enabling real-time messaging, automated greeting rules, canned responses, transcript capture, and an agent console for live handling. Operational ownership is centered in customer support and the e-commerce function, with workflows configured for session routing and agent handoff to support order inquiries and post purchase questions.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, The Republic of Tea implemented Microsoft 365 to support Collaboration across its corporate environment. The Republic of Tea deployed Microsoft 365 as a cloud tenant with components surfaced on its public website, indicating the application is both a productivity layer and a web-referenced service for the organization. The deployment leveraged core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online and OneDrive for content and document management, and Microsoft Teams for synchronous collaboration. Configuration emphasized tenant-level governance, identity-managed access and centralized account provisioning to cover corporate functions such as marketing, e-commerce operations tied to the website, and back-office workflows, with a cloud-hosted architecture enabling managed collaboration and document workflows.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Loyalty CRM 2019 2019
Customer Support CRM 2021 2021
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at The Republic of Tea

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Republic of Tea Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Republic of Tea IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Republic of Tea digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Republic of Tea Technographics
The Republic of Tea is a Consumer Packaged Goods organization based in United States, with around 95 employees and annual revenues of $15.0 million.
The Republic of Tea operates a diverse technology stack with applications such as Sage Business Cloud X3 (ex Sage ERP X3), LiveChat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
The Republic of Tea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
The Republic of Tea recently adopted applications including Zendesk Chat in 2021, Reflektion Customer Engagement in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Republic of Tea’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Republic of Tea’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Republic of Tea technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.