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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

The Ritz-Carlton Hotel Company
Location
1414 S Penn Sq,
Philadelphia, 19102, PA,
United States
Website
https://www.ritzcarlton.com/
Phone
1 800-542-8680
Artw industry
Leisure and Hospitality
Employee
Revenue

The Ritz-Carlton Hotel Company Technographics

The Ritz-Carlton Hotel Company Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by The Ritz-Carlton Hotel Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 The Ritz-Carlton Hotel Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that The Ritz-Carlton Hotel Company has purchased the following applications: FreeWheel Demandsuite for Agency Management in 2023, Slack Connect for Collaboration in 2022, Adobe Dynamic Media Classic (ex Adobe Scene7) for Content Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems The Ritz-Carlton Hotel Company is running and its propensity to invest more and deepen its relationship with FreeWheel, A Comcast Company , Sojern , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing The Ritz-Carlton Hotel Company revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Ritz-Carlton Hotel Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

The Ritz-Carlton Hotel Company Tech Stack and Enterprise Applications

The Ritz-Carlton Hotel Company ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreeWheel, A Comcast Company Legacy FreeWheel Demandsuite Agency Management ERP Services and Operations n/a 2023 2023
Guest Management ERP Services and Operations 2019 2019
The Ritz-Carlton Hotel Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Event Management Collaboration 2013 2013
PBX, VoiP and Phone Systems Collaboration 2022 2022
The Ritz-Carlton Hotel Company Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Dynamic Media Classic (ex Adobe Scene7) Content Management Content Management n/a 2019 2019
Digital Asset Management Content Management 2018 2018
Digital Signing Content Management 2021 2021
The Ritz-Carlton Hotel Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
Data Management Platform CRM 2018 2018
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2012 2012
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2019 2019
Tag Management CRM 2019 2019
Tag Management CRM 2020 2020
The Ritz-Carlton Hotel Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2020 2020
The Ritz-Carlton Hotel Company TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
The Ritz-Carlton Hotel Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at The Ritz-Carlton Hotel Company

First Name Last Name Title Function Department Email Phone
Director, Meetings and Special Event Planning Director Operations
Director Of Operations Director Finance
Director of Hotel Technology Director IT
Director, Meetings and Special Event Director Finance
Show All Contacts

Apps Being Evaluated by The Ritz-Carlton Hotel Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Ritz-Carlton Hotel Company IT executives and key decision makers. This section highlights The Ritz-Carlton Hotel Company's latest recorded technology evaluations, including Amadeus Altea NDC for Reservation and Booking Management on 2025-11-16, Workvivo by Zoom for Employee Experience on 2025-08-04, and Oracle OPERA Cloud PMS for Hotel Property Management on 2024-10-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Ritz-Carlton Hotel Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-11-16 The Ritz-Carlton Hotel Company Evaluated Amadeus IT Group Amadeus Altea NDC Reservation and Booking Management ERP Services and Operations
2025-08-04 The Ritz-Carlton Hotel Company Evaluated Zoom Video Communications Workvivo by Zoom Employee Experience HCM
2024-10-21 The Ritz-Carlton Hotel Company Evaluated Oracle Oracle OPERA Cloud PMS Hotel Property Management ERP Services and Operations
2024-10-01 The Ritz-Carlton Hotel Company Evaluated Enterprise Asset Management ERP Services and Operations
2024-06-06 The Ritz-Carlton Hotel Company Evaluated Employee Experience HCM
FAQ - APPS RUN THE WORLD The Ritz-Carlton Hotel Company Technographics
The Ritz-Carlton Hotel Company is a Leisure and Hospitality organization based in United States, with around 40000 employees and annual revenues of $10.00 billion.
The Ritz-Carlton Hotel Company operates a diverse technology stack with applications such as FreeWheel Demandsuite, Slack Connect and Adobe Dynamic Media Classic (ex Adobe Scene7), covering areas like Agency Management, Collaboration and Content Management.
The Ritz-Carlton Hotel Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FreeWheel, A Comcast Company, Salesforce and Adobe Systems.
The Ritz-Carlton Hotel Company recently adopted applications including FreeWheel Demandsuite in 2023, Slack Connect in 2022 and Fourteen IP Evolution Voice in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Ritz-Carlton Hotel Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates The Ritz-Carlton Hotel Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Ritz-Carlton Hotel Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.