London, EC4A 1DT,
United Kingdom
The Royal College of Emergency Medicine Technographics
The Royal College of Emergency Medicine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Royal College of Emergency Medicine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44 The Royal College of Emergency Medicine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Royal College of Emergency Medicine has purchased the following applications: Infor SunSystems for ERP Financial in 2014, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Tableau for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Royal College of Emergency Medicine is running and its propensity to invest more and deepen its relationship with Infor , TeamSupport , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Royal College of Emergency Medicine revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Royal College of Emergency Medicine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Royal College of Emergency Medicine Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, The Royal College of Emergency Medicine implemented Infor SunSystems as its core ERP Financial application for institutional accounting and reconciliation. The deployment established Infor SunSystems as the primary system of record for general ledger, accounts payable, accounts receivable, bank reconciliation, and financial reporting, aligning with typical ERP Financial capabilities for a small professional membership body.
The implementation included configuration of core ledger structures, chart of accounts mapping, supplier and customer ledger workflows, and automated bank reconciliation routines. Project activity documented reconciliation workflows between iMIS CRM and the accounting environment, and mapping of Sage Pay payment feeds into the financial ledger, reflecting explicit integration points in the colleges finance processes. Staff skills and prior tools referenced during the work included Sage Line 50, Sage Line 200, Sun accounts, and an ongoing Sage50 migration to a cloud based product, which informed data mapping and cutover planning.
Operational ownership remained with the finance function, with rollout focused on month end close, reconciliation discipline, supplier payment processing, and financial reporting governance. Configuration and workflow changes centralized accounting transactions within Infor SunSystems and formalized reconciliation procedures between CRM payment activity and the accounting ledger, preserving continuity across the colleges existing payment and CRM systems.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, The Royal College of Emergency Medicine deployed TeamSupport SnapEngage as a Chatbots and Conversational AI solution on its public website. The implementation places TeamSupport SnapEngage at the front line for member services and website visitor enquiries, delivering an embedded web chat experience tailored to the College's education and professional membership audience in the United Kingdom.
The deployment leverages common Chatbots and Conversational AI capabilities such as an embedded chat widget, configurable conversational flows and canned responses, live agent handoff via an agent console, transcript capture, and built-in reporting for support activity. Operational ownership is maintained within the College's membership and communications functions, which configure conversational workflows, triage incoming messages, and operate the agent interface for escalation and follow up, with governance focused on message routing and content controls rather than enterprise integration.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, The Royal College of Emergency Medicine implemented Tableau. The Royal College of Emergency Medicine deployed Tableau for Analytics and BI to surface interactive visualizations on its public website, using the application to support stakeholder and member-facing reporting and web-hosted analytics.
The deployment centers on embedded Tableau dashboards and the application’s visualization and dashboarding capabilities, enabling interactive filtering and exploration directly within web pages. Operational scope emphasizes web-facing analytics for education and membership business functions, with governance focused on content authorship, publication workflows, and access controls to manage public and restricted views. Tableau is used as the primary Analytics and BI tool to publish, maintain, and present institutional data on the organization’s website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Royal College of Emergency Medicine
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Royal College of Emergency Medicine Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||