The Royal Mint
Ynysmaerdy, Pontyclun,
llantrisant, CF72 8YT,
United Kingdom
llantrisant, CF72 8YT,
United Kingdom
44 80 0032-2152
Manufacturing
The Royal Mint Technographics
The Royal Mint Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Royal Mint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 909 The Royal Mint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Royal Mint has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Civica HR & Payroll for Payroll, Core HR in 2017, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Royal Mint is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Civica or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Royal Mint revenues, which have grown to $2.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Royal Mint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Royal Mint Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Hitachi Solutions America | 2023 | 2024 |
In 2023 The Royal Mint implemented Microsoft Dynamics 365 for Finance and Operations to establish a unified ERP platform supporting its Sustainable Precious Metals program, aligning core financial and operational processes under the ERP Financial category. The initiative targeted end to end manufacturing workflows for a new precious metals recovery plant that is expected to process 90 tonnes of UK sourced e waste per week, bringing inbound sourcing through component identification and processing into managed business processes.
The implementation delivered Microsoft Dynamics 365 for Finance and Operations capabilities focused on finance, supply chain and manufacturing process orchestration, inventory tracking at goods receipt, and process routing for component removal and identification. A Minimum Viable Product was delivered within 15 weeks of inception by January and phase two followed to extend functionality, demonstrating a staged rollout approach that prioritized rapid operational enablement before broader capability expansion.
Architecturally the deployment was cloud first, with The Royal Mint transitioning its on premises estate to Azure to enable elasticity, faster integrations and improved data security. The solution was implemented as part of the broader Microsoft technology stack including Dynamics 365 Business Applications, the Power Platform and the Data and AI platforms, which were used to surface operational data to business users and support automated workflows and reporting.
Hitachi Solutions America worked with The Royal Mint on a people led engagement that combined solution design, change management and digital innovation, and a new data management function was created to govern information access and security. The program emphasized governance and controlled data publication to the business, and improving cybersecurity and self service data availability were explicit operational outcomes of the deployment.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica HR & Payroll | Payroll, Core HR | HCM | n/a | 2017 | 2017 |
In 2017, The Royal Mint implemented Civica HR & Payroll to manage core human resources and payroll operations. The deployment is tied to Civica's acquisition of HR software specialist Carval, whose integrated HR and payroll systems and payroll processing services are explicitly cited as used by customers including the Royal Mint, and the application is identified under the Payroll,Core HR category.
Civica HR & Payroll was configured to provide integrated HR and payroll capabilities, including employee master data management, pay calculation and scheduled payroll runs, statutory reporting and payroll processing services as part of the vendor delivered solution. The implementation aligned the Royal Mint with a combined application suite that supports both workforce administration and payroll execution workflows, reflecting standard functional modules within the Payroll,Core HR category.
Operationally the implementation consolidated HR and payroll functions under a single application footprint, with vendor provided payroll processing services filling the transactional payroll execution role. Governance emphasis focused on centralizing employee data and standardizing payroll run schedules and reporting processes across the organization, with Civica and the Carval product lineage supplying the software and processing capabilities.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The Royal Mint implemented Microsoft 365 in the Collaboration category to standardize corporate productivity and communications. The Microsoft 365 deployment is visible in the company web footprint and reflects adoption of Microsoft cloud productivity services across the organization. Microsoft 365 establishes the architectural baseline for email, document collaboration, and real time communications used by corporate functions.
The implementation centers on core Collaboration capabilities typical of Microsoft 365, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and chat, and OneDrive for Business for file synchronization and personal storage. Governance emphasis is on tenant administration, role based access control, content lifecycle policies, and centralized management of collaboration workloads to align with corporate security and compliance requirements. The Royal Mint Microsoft 365 Collaboration deployment functions as the primary corporate productivity platform supporting internal communications and knowledge work.
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2023 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Royal Mint
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| No data found | ||||||
Apps Being Evaluated by The Royal Mint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Royal Mint Technographics
The Royal Mint is a Manufacturing organization based in United Kingdom,
with around 909 employees and annual revenues of $2.40 billion.
The Royal Mint operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Civica HR & Payroll and Microsoft 365,
covering areas like ERP Financial, Payroll, Core HR and Collaboration.
The Royal Mint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Civica.
The Royal Mint recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, Microsoft Dynamics 365 Supply Chain Management in 2023 and Kibo Unified Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Royal Mint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Royal Mint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Royal Mint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.