The Royal Society for the Blind Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Royal Society for the Blind and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 The Royal Society for the Blind employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Royal Society for the Blind has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2017, Illuminance AvantCare for Medical Practice Management in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Royal Society for the Blind is running and its propensity to invest more and deepen its relationship with JobAdder , Illuminance Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Royal Society for the Blind revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Royal Society for the Blind intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, the Royal Society for the Blind implemented JobAdder ATS as its Applicant Tracking System to manage external job postings and candidate applications through its public careers page. The JobAdder ATS instance is embedded on the RSB careers site and functions as the primary intake point for applicants, centralizing job requisitions, candidate records, and online application forms for recruitment activity across the organization.
Functional use centers on applicant tracking, job posting management, resume parsing, candidate communication, interview stage tracking and workflow orchestration common to an Applicant Tracking System, with operational ownership held by HR and hiring managers. Integration with the RSB website provides a direct career site workflow, routing applicants into the JobAdder ATS database where hiring teams manage hiring pipelines, schedule interviews and maintain candidate status across standard recruitment stages.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Illuminance Solutions | Legacy | Illuminance AvantCare | Medical Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, The Royal Society for the Blind implemented Illuminance AvantCare as a Medical Practice Management application to modernize client engagement, rostering and compliance for NDIS and aged care funding in South Australia. The deployment replaced a Salesforce based client management approach and centralized scheduling and client service workflows across the organization. The scope targeted client services, rostering and scheduling, invoicing and funding compliance for the society's South Australia programs.
Illuminance AvantCare was configured with modules for client engagement, rostering and scheduling, invoicing and compliance case management, aligning with Medical Practice Management functional workflows for care coordination and funding administration. Accessibility configurations and user interface adjustments were applied to support vision impaired staff and day to day operational use. Reporting capabilities were extended to support audit and funding compliance workflows.
The program leveraged Microsoft Dynamics 365 and Power Platform components to improve reporting and accessibility, integrating reporting workflows with the Medical Practice Management application to support staff with vision impairments. Governance changes included formalizing scheduling and compliance workflows and centralizing invoicing and client records within Illuminance AvantCare. Improvements to reporting and accessibility for vision impaired staff are documented in the case study.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 The Royal Society for the Blind deployed Microsoft 365 as its primary Collaboration platform, and the public website indicates active use of Microsoft 365 services in site content. The deployment positioned Microsoft 365 to support core collaboration workflows for the organization, aligning the application with internal communication and document sharing needs.
Microsoft 365 was configured to deliver standard Collaboration capabilities including cloud email, document libraries, team collaboration spaces, and user file sync and sharing. The implementation reflects use of Exchange Online style mail services, SharePoint Online content and intranet capabilities, Microsoft Teams collaborative channels, and OneDrive personal storage as part of a unified Microsoft 365 tenant architecture.
Operational coverage included organization wide user provisioning and tenant level administration, with content from Microsoft 365 surfaced on the external website. Governance appears to rely on tenant based identity and access controls and centralized content management workflows, enabling coordinated internal communications and shared document management across the Royal Society for the Blind.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
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eCommerce | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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