Toronto, M4H 1P4, ON,
Canada
The Salvation Army in Canada Technographics
The Salvation Army in Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Salvation Army in Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 The Salvation Army in Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Salvation Army in Canada has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2023, Microsoft Power BI for Analytics and BI in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Salvation Army in Canada is running and its propensity to invest more and deepen its relationship with Workday , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Salvation Army in Canada revenues, which have grown to $646.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Salvation Army in Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Salvation Army in Canada Tech Stack and Enterprise Applications
The Salvation Army in Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2024 |
In 2023 The Salvation Army in Canada selected and deployed Workday Absence Management as the new application to replace a legacy absence system. The implementation was executed as part of a broader Workday rollout and HR transformation led by the Head of HR Service Delivery and Operations, aligning the Absence and Leave Management capability with a newly established Shared Services model and an HR Service Centre covering Canada and Bermuda. Workday Absence Management was integrated with a ServiceNow case-management platform to centralize HR service workflows and link absence tracking into HR Process Enablement and Operational Excellence efforts. The deployment scope focuses on standardizing and automating absence and leave processes across the organization’s national HR service delivery function.
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Benefits Administration | HCM |
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2023 | 2024 |
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Compensation Management | HCM |
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2023 | 2024 |
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Core HR | HCM |
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2023 | 2024 |
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Payroll | HCM |
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2023 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Workforce Scheduling | HCM |
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2023 | 2024 |
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The Salvation Army in Canada Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 The Salvation Army in Canada deployed Microsoft Power BI to support Analytics and BI use cases across its Canadian operations. The implementation produced visual dashboards for HR metrics, including employee turnover, headcount, and years of service, with reporting artifacts created in Excel and Microsoft Power BI to serve operational and people analytics needs.
The deployment architecture routed data from COGNOS and from custom SQL queries into Excel extracts and into Microsoft Power BI datasets, creating a lightweight semantic layer for analysis and visualization. Functional capabilities implemented included interactive dashboards, tabular and time series reports, and data modeling within Power BI using Excel as an intermediary staging and authoring environment.
Operational coverage centered on HR and workforce reporting across The Salvation Army in Canada, enabling centralized report distribution and self-service access to visualizations. Governance and operational practices emphasized dataset ownership, refresh cadence for extracts sourced from COGNOS and SQL, and role-based access to published Microsoft Power BI reports to manage data consistency and consumption.
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The Salvation Army in Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 The Salvation Army in Canada implemented Microsoft 365 as its Collaboration platform. The deployment is surfaced on the organization public website and configured to support the Canadian operations and an employee population of roughly 10000, aligning the Microsoft 365 application with enterprise collaboration requirements across the organization.
Microsoft 365 was provisioned as a cloud-hosted productivity and Collaboration suite, delivering core capabilities such as cloud email, document collaboration, shared repositories, calendaring, and real-time collaborative authoring. The implementation emphasized centralized tenant administration, role-based access controls, and cloud identity management to govern user access and configuration in a single Microsoft 365 tenant.
The implementation integrates Microsoft 365 with public website workflows to support content collaboration and administrative publishing processes, while operating across nationwide administrative and operational functions. Governance focused on tenant-level policy, administrative delegation, and staged rollout controls to manage an organizationwide Collaboration footprint without named third party integration partners.
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The Salvation Army in Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2016 | 2016 |
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The Salvation Army in Canada eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2016 | 2016 |
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The Salvation Army in Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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The Salvation Army in Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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The Salvation Army in Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Salvation Army in Canada
Apps Being Evaluated by The Salvation Army in Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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