Chicago, 60614, IL,
United States
The Second City Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The Second City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 The Second City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Second City has purchased the following applications: Ramp AP for AP Automation in 2024, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Second City is running and its propensity to invest more and deepen its relationship with Ramp , Oracle , Kaltura or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Second City revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Second City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramp | Legacy | Ramp AP | AP Automation | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, The Second City implemented Ramp AP as an AP Automation solution for its finance organization in the United States. The deployment focused on accounts payable processing and accelerating expense reporting across the company's U.S. finance teams.
Ramp AP was configured to apply Ramp Bill Pay OCR for automated invoice capture, extraction, and routing into approval workflows, with configuration of invoice OCR, automated data capture, and electronic approvals to reduce manual touchpoints. The implementation emphasized invoice OCR and approvals as core functional modules within the AP Automation category.
The deployment replaced NetSuite Bill Capture with Ramp Bill Pay OCR to centralize invoice ingestion and approval processing for accounts payable and expense reporting. Operational scope remained within finance and AP teams in the U.S., supporting invoice throughput and expense report processing.
Governance changes included formalizing electronic approval routing and exception handling in AP workflows, reducing manual review steps and speeding resolution cycles. Outcomes documented in Ramp's OCR case study show invoice throughput doubled, expense reporting accelerated by 8 days, and annual savings of roughly $40,000.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2017 | 2017 |
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