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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

The Second City Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ramp Legacy Ramp AP AP Automation ERP Financial Management n/a 2024 2024
In 2024, The Second City implemented Ramp AP as an AP Automation solution for its finance organization in the United States. The deployment focused on accounts payable processing and accelerating expense reporting across the company's U.S. finance teams. Ramp AP was configured to apply Ramp Bill Pay OCR for automated invoice capture, extraction, and routing into approval workflows, with configuration of invoice OCR, automated data capture, and electronic approvals to reduce manual touchpoints. The implementation emphasized invoice OCR and approvals as core functional modules within the AP Automation category. The deployment replaced NetSuite Bill Capture with Ramp Bill Pay OCR to centralize invoice ingestion and approval processing for accounts payable and expense reporting. Operational scope remained within finance and AP teams in the U.S., supporting invoice throughput and expense report processing. Governance changes included formalizing electronic approval routing and exception handling in AP workflows, reducing manual review steps and speeding resolution cycles. Outcomes documented in Ramp's OCR case study show invoice throughput doubled, expense reporting accelerated by 8 days, and annual savings of roughly $40,000.
ERP Financial ERP Financial Management 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kaltura Legacy Kaltura Video Cloud Platform Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2012 2012
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
Customer Support CRM 2018 2018
Donor and Fundraising Management CRM 2017 2017
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
SD-WAN IaaS 2017 2017
IT Decision Makers and Key Stakeholders at The Second City
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by The Second City Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD The Second City Technographics

The Second City is a Leisure and Hospitality organization based in United States, with around 600 employees and annual revenues of $50.0 million.

The Second City operates a diverse technology stack with applications such as Ramp AP, Kaltura Video Cloud Platform and Hotjar, covering areas like AP Automation, Audio Video and Web Conferencing and Customer Experience.

The Second City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ramp, Kaltura and Contentsquare.

The Second City recently adopted applications including Ramp AP in 2024, Bubble Platform in 2022 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of The Second City’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates The Second City’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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